Other Questions

Client came in with a file from QB2005, how can i update it to a more modern verison? I keep getting errors when trying to update it.

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Is there any way that when you have a line with just text in the description column (used as a header) to have the 0.00 not show up on your invoice (see example attached). I also used a (.) in the description column  create a gap in between lines to make it less cramped up. 

Our default tax rate selection in setting is set to "Exclusive of Tax" and when I go to enter a bill it comes up as default.  But we use a construction management software that is integrated to QBO and when a bill comes over it is always "Inclusive of Tax".  We are entering invoices into the software as pre-tax and wanting QBO to calculate the tax on top of the amount that comes from the software.  How do I get QBO to receive the bills exclusive of tax?

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How do I make all the ads for things I am not interested in signing up for stop?! You would think they would go away after closing them or saying no thanks a 1000 times a day but they never do. 

I came across this bug when I was trying to import DOCX Invoice Template into QBO. The field is not recognized even on the sample template downloaded from QB Custom Style Samples (found in Help File).

Hello,Just wondering if ONLINE anyone has the same issues is that my customers have reported that the invoices do not add up.    I do have proof.   What happens is that you make a invoice,  and it does add up prior to printing.  when you print somethings are missing and then it does not add up  it is out by the supplies some how.  automated system closed without contacting me with a answer,    Can anyone help.   case for reference is 1580830079   

The employer/owner is now providing benefits to his employees. Benefits are a completely tax free benefit to the employees and are fully tax deductible to the company. Any time an employee submits a claim directly to the provider, the employer is charged the amount from a preset Health Spending Amount and a 10% admin fee. I have tried asking the question a lot of different ways but can't find the proper answer as to how to post these transactions. Can someone assist?

We currently use QuickBooks Enterprise and have over 20 users at any given time using the software.  We recently experienced issue with our data so we were instructed by Intuit to submit our data file to them.  We are now on day 6 of waiting for a diagnosis.  Is this typical waiting time?  Also, we were told that once a fix is found, that they can't schedule a specific time frame for us to get our current file fixed.  As a company with more than 200 employees, we can't afford any downtime.  Is this also typical?  Do technicians work on weekends?

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We made a vendor payment and took the early payment discount. Later I noticed the account that was entered to post the discount to was incorrect. How do I change this? So far the only thing I have found is to delete the entire check transaction and re-enter it correctly. This method is a hassle since there were several from a few months ago and the bank has been reconciled.

Quickbooks Premier 2020 Desktop I processed our monthly PST for April and yet, while I can manually close the report window, whenever I open the company file again, that same PST Tax Agency Report for April window opens automatically. This is new behaviour and has never happened before. Any insight as to how to reset the window or otherwise resolve this would be appreciated.

How do I record the employer portion of a DPSP during a 2 year vesting period.  The monies are paid to the investment company on behalf of the employee but the employee does not actually receive the benefit until after a 2 year vesting period.  Thanks for any help.

I am switching from Sage50 to QBO for our new fiscal year which has started this month. I planned to wait until I received closing entries from our accountant before importing the company to QBO from Sage50. However our accountant just informed me that it may take a couple of weeks as they are moving. Would you recommend I import the company without the closing entries, or is it much less complicated if I wait for closing entries first, and continue in Sage50 for now? 

I purchased a product from a retail vendor and sold it to my customer. How do I recoup that tax money without overcharging my customer sales tax? or make sure Im not overpaying sales tax to state? 

Why is quickbooks online adding my bills from one of my vendors togetherExample  bill 1 is 5.13                bill 2 is 15.45                bill 3 is 1011.00 so when i go to pay say bill one it has all bills listed but I have put the bills into the system separately and the amount is 1031.58 but the original amount is not correct. I am confused

It looks like maybe a portion of sales transactions are being synched under Expenses, “Uncategorized Expense” as credits. This began last year and I only noticed now at tax time. Still occurring now.  There have been no synching error notifications and my sales reports on QBO match Square reports, but this is throwing my accountant off. Help?

Thank you for help meRecently in my main page of self-employ has disappeared and search engine not workingopen the attachment  you will understand what I mean?I believe I have problem with setting or I have to redownloads QuickBooksPLEASE ADVICE 

There is an official post stating that Quickbook Desktop is no longer being supported in UK in 2023 because they want to keep the software compliant (https://quickbooks.intuit.com/uk/desktop/)Would this be the same case with Quickbook Dekstop in Canada where they will phase the product out in the future because of the compliant issue? Is there any information on this or place where I can find this information?

I need a program that syncs with QB to have a particular QB file open for it to work.  I can automate everything but I need a QB file open in QB for it to work.  I don't want to have to sign in to the computer, open QB and then open the file ever time that system reboots. Is there a way to automatically open a QB file without opening QB and manually opening the file?

Good morning Guys, Please allow me to re-hash a question that I have seen asked a few times now but I'm hoping to confirm if I can handle this scenario in this fashion. I have a customer that was invoiced $72, they paid (via e-transfer) $74..giving them a $2 credit. This transaction has downloaded into QBO from the Bank and generally I would just match to existing invoice but the system obviously wants me to 'resolve' the difference. If I click on 'Resolve', an 'Add a Resolving Transaction' section opens. Can I use this, add the customer, class, etc. and choose 'accounts receivable' as the category? Thank you, and again, I apologize for bringing up a topic that has been asked before.

HiOur Visa gave us a credit in our Statement for $8.25However, when I enter it as a Credit Note, when I am reconciling the Credit Card, it shows up as a payment. I saw this post below.https://quickbooks.intuit.com/learn-support/en-us/other-questions/credit-balance-refund-from-credit-card-company/00/844197I followed it and entered it as a "Purchase/Charge", then I went back to my reconciliation, and looked only on the Credit / Payment side, and saw that the $8.25 is there. I was glad, and quickly clicked Reconcile now. I'm glad I was able to reconcile my Visa Statement.However, a $8.25 is still showing up on the left side (Payments/charges). Now, I don't know what to get rid of this. If I try to delete it says, Quickbooks does not like that, etc...So, I did a test, and apparently, when I created the same entry, I see that it shows up both on the left and right side of the reconciliation. Why is that so?I tried creating a "Credit Note", and that one only shows up on the left side (P

In QBO plus (global), when you attempt to create (say) 2nd & 3rd sales taxes (thru the regular tax set-up procedures) - the program insists on using the first agency for all three taxes! I've tried to edit this default during set-up (of the 2nd & 3rd), but the agency field doesn't allow changes. When you have to account to 3 different sales tax authorities, you need a payable & suspense GL account for each (i.e. a total of 6 accounts in your COA). And you need 3 separate reports (each filing period). Obviously I need to know if this is a fundamental flaw in the global edition. As, if I continue to help my client with this set-up, and they start entering live transactions - all their sales taxes will be merged into one report! If there's no simple solution in QBO, I'll need to recommend my client use QBDT instead (where setting-up multiple STs in quite easy). Mike

Quickbooks pro for Canadian 2019, all the VPN users are working properly, just VM users can not open the company file, the error shows quickbooks on server is fine, but quick on computer can not communicate to the company file, ans ask me to check firewall, I disable firewall, same error.All vpn users outside office and workstations in office are working, just Visual machines on the same server are now working. And on same server, it is running US 2018 quickbooks server, same error, just vm users could not open the company file.