Other Questions

Hello, How can I switch my QuickBooks Time account from English to French? Thank you,

And sorry my keyboard won't do question marks! The date range is Jan 2020 to August 2021...I'm a small biz owner, not a bookkeeper, so please include details on what goes where. Thanks!!

we have several credit cards for charging gas in vehicles. this makes about 100 transactions/monts. Need a easy way to capture them from credit card to quickbooks

I can't back up the company file. I now receive the warning message "Unable to back up company file" I've checked data integrity and no errors were found. What is causing this problem?

Everything is missing and it says my account was created in 1969?

The first payroll we did after switching to QBO (a few months ago) looks like it is not posted anywhere, though it does show up under the payroll tab...  Can I delete and redo without messing up source deductions, etc.?

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We need the account names to print on the cheque stub in QuickBooks Online for all cheques issued. We use voucher style cheques. I see that similar requests have been made in the past. Has QuickBooks addressed it yet?

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Hello, There any way that when I am entering a payment before customer invoice due date the discount automatically is creating and applying? I have only see two ways: - Apply manually the discount in the invoice when you receive the payment. Which is a problem if you receive the payment in the next month and the previous month when the invoice was issued is already closed. So, if you edit the invoice you are editing your sales in PL statement. - Or creating a journal entry or credit note for the discount. Thanks,

Hi, I want to pay an invoice supplier, send a remittance slip and another attached document to the payment. I tried but they only receive the remittance slip email with the attach remittance slip, but not the extra attach document. I would like in some cases that the vendor receives the remittance slip + another document of my preference. Is that possible? 

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Is there a way to automatically attached a pdf to all outgoing invoices (or paystubs for that matter ) I'm looking to have a rate change notification attached to all invoices for a month before the changes takes effect.  I am thinking that this should be available in preferences, email/forms - but I don't see where I can add an attachment there. I even tried to develop a new invoice template, thinking that I could add a page there - nope I have also wanted to add Employee news to outgoing paystubs.  I know that I can attached BY EMPLOYEE in the outgoing paystubs  - but there doesn't seem to be a way to "attach to all" - doing it for each outgoing email seems a bit ridiculous. Any suggestions? For the time being - I have added a note to the invoices "new rate changes in June"  but I can't include the detail - its too cumbersome. Is there a way to send out mass emails from out customer contacts? Thanks in advance 

I am looking to easily track sales for commissions. I have a set of products that are commissioned to 3 different sales people. I don't think that using the sales rep is my best option as we used Corrigo, and have other service technicians that may interfere with the reporting, as the sales rep is changed based on the assignment in Corrigo. Any tips are appreciated!

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I'm fed up of the stock reply from qbo 'support' change your browser, clear your cache, etc., and it also appears they don't fix an issue unless there are a lot of complaints about it, not from the same person :) I don't have two hours to spend with their 'support' to go over a recurring issue. Does anyone have a similar problem? It's only one bank account, the rest seem to be okay. Please and thank you

Hello,I'm working with a client that recently switched to QBO from Desktop. PayPal is one of the bank accounts that I have setup for the client, but I initially setup the PayPal bank account without connecting the PayPal account to QBO. I instead uploaded a month of transactions manually. I now want to connect the bank feed to this PayPal account, but when I connected the bank feed it created a new PayPal account in the COA.  I have attempted to merge the two accounts, but when I tried to merge them I received and error stating " You can't merge two accounts that are both setup for Online Banking or WebConnect", however the initial PayPal account wasn't connected to Online banking.  How can I merge the two accounts, or is there a way to remove the original PayPal Bank account that I uploaded transactions into? All the uploaded transactions have been categorized, so if I remove the original PayPal Bank account will it remove the transactions that have already be

We currently have QuickBooks Desktop 2019 Enterprise installed on our workstations and only Database server manger installed on the server. We are looking to upgrade to Desktop 2022 but i first wanted to check what are the steps. Do we just install the new Quickbooks Desktop app on the workstations and database manger auto updates or do we have to install the new version on the workstations and also install a new version of database manager? Thanks for any help. 

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I am trying to set up QBO for a construction company with a reno division.  Is there a sample, example, template chart of accounts that anyone knows of to make life easier?

Hi,could anyone help me out on how I  have to record the "occupancy tax" for my hotel bill? I am the first time had a business trip and now have to enter my hotel bill. I got charged:Room Charge                 166.47GST                                    8.74PST                                   11.65Occupancy Tax                   8.32Total:                             $195.18Thank you

Good Morning everyone, I am puzzled as I cannot seem to be able to find what was the reason of this morning's update... I am using QB Pro 2020 Desktop. I did search this site for info, but I get a dead end. See for yourself, by clicking the link for that release Please, can someone tell me? Thank you  

We have QB Pro with payroll.  We have run 2 separate companies for the past few years.  Our start of the new year is April 1,  Our owners decided to bring company 2 to company 1 starting April 1. I entered the employees with YTD figures, which on their paystubs looks right. But when I want to pay liabilities it is not right.  Also, I set up the second bank account because not everything has been cleared and finalized to close that account. But I am thinking there should be some kind of report from company 2 that I could print and enter as JE into company 

Hello. I just started paying myself a monthly salary and wanted to add a one-time bonus cheque, separate from the monthly payroll. The preview shows an employee tax that's a whopping 46.41%, which is much higher than the rate on my monthly pay. My only guess is that QBO thinks I'll be giving myself this bonus amount every month so it's knocked me up to a much higher CRA tax bracket. Other than that I really don't have a clue. Any help appreciated. Thank you!

So since QB is holding our desktop information hostage THAT WE PAID FOR for 20 years, I need a phone number for the Government of Canada and Lawyers to call to retrieve OUR PAID FOR INFORMATION.