Other Questions

I have complained about this over year ago and still nothing has been done. Does Intuit hate its Canadian customers?

I will also be doing personal family finances.

I got connected once 29 Dec 2021 ~12:30 pm... Yesterday I updated the expiration and code of my MBNA card

I have been on Quickbooks Online officially since early December; we can not set up our employees on Payroll as we get this error message.  Am I the only one having this problem?  I'm paying for this service for both QBO and still paying for it for Quickbooks Enterprise as I just don't have the time resource to start from scratch and do it manually...plus why would it when I'm paying for this service. Can someone please tell me what is going on with this and why it's taking so long to get an essential task  fixed? Or am I the only one that isn't able to set up payroll on QBO? 

One of our vendors subtracts the cost of material for each payment they make to us. In QB Desktop, I found it very simple to apply this deduction to the payment so that it reflected correctly. However, I find QBO a bit confusing in this regard. Can someone explain the process in QBO? I'm sure it's not complicated but like many other things in QBO, it's a bit counterintuitive.  Thank you in advance!

Keen to get certified, but learn beter in person. Where can I take reputable, in person classes in Vancouver? Ashton College seems like a scam. thanks kindly

I am able to set up employees personal information but nothing else, and I am unable to run payroll - please help I do have payroll due this week

I am setting up a new client - I am at the Dashboard , Getting things done, Setup checklist. As soon as I click on Basic business Info. I receive an error " Theres a problem with your quickbooks subscription. Please check you are still subscribed and billing up to date"  There is a green UPDATE Subscription info button - when I click on it, I just get a blank Screen. When I go to my clients subscriptions, the status says Subscribed. At this time I can not continue set up of new client. Any help would be appreciated. thank you 

At https://quickbooks.intuit.com/learn-support/en-us/help-article/import-export-data-files/convert-quicken-data-quickbooks-desktop/L3U83Vw9O_US_en_US there is an article explaining how to convert Quicken files to QB, but it says to go to QB/file/utilities/convert but I don't see this selection.  Within utilities I see choices like import, export, repair, etc.  "Import" doesn't have a QIF or QDF or any other format that can be exported from Quicken, as far as I can tell.

I cannot for the life of me find out how to add historical payroll data for my employees, I have not run any payrolls yet, and I keep getting links to pages with steps that I don't see! I even re added my employees but I still don't get the "How much have you paid them this year?" Message I am supposedly to be able to see. Can someone please help!! 

Is there a way to add a default location to a customer, so when they are invoiced the location automatically pops up? I'm trying to figure out the easiest way to get a sales by customer group. We could use customer type or some other metric, but so far looking at the reporting it doesn't look possible unless I use Location.

I have a client that has prepaid (overpaid ) his credit card. There are no bills to apply the payment to and already a negative balance for the card. He was anticipating major expenditures so he prepaid it. But I cant figure out how to record the payment.

Is it possible to have multiple templates for an invoice and to specify which users use which template?

Hi All,  I wanna import the Inventory part items from excel to QB, butMy item list in excel has customs fields, so I first made those custom fields in the item part, but when I'm doing the mapping, I can't find them anywhere to complete the mapping. please advise how I can solve it?

If I switch to doing my payroll manually, will Quickbooks still generate the T4's & the T5018 summaries? Thanks

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I am trying to import an invoice from a third party system. At first I received the error "Multi Currency should be enabled to perform this operation". At which point I turned on that option. I am now are receiving a "Transactions can have only one foreign currency at a time". The invocies are in Canadian Dollars and that is what my home currency is set to. How do I rectify this?

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Employees complete an Excel worksheet of their expenses. The expense report then becomes a bill with multiple entries. I want to import the data on the worksheet to the bill. Is this possible? If so, how? I can format the Excel sheet to match the columns of the bill. Some of the expense reports have 50-60 items, so you can see that manual entry is tedious.

Hi, My client added their bank feed but the uploaded transactions include dates prior to the current year. (these were accounted for in another software)I want to delete these transactions but I do not see how. I use the bank rec screen and click on the transaction but I cannot see a delete option, I only see 'Split' or 'Add'. When I click on the 'plus' button on the upper right hand of the screen I also do not see a delete option.Where should I be looking instead?

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Winows 11 just autoinstalled itself on my windows machine. Since then I, as usual, just enter an account number in any accounting function. On Tab an error window pops up - see screen shot attached. There's strange and unallowable characters appearing. Since installing windows 11 account number enteries require several delete and adds of just the number before the correct character between number and name appear. I saw in another thread QB does not support Windows above release 10. What gives!!! Windows 11 is now being installed on numerous machines. Why is there an appearant delay on QB being compatible.

My bank account is with Scotiabank.

I am trying to export and convert my QB online data to QB desktop. The video available is detailed, but I don't get the same screen in export overview as the video shows. My screen says "you can also export reports to excel to get data out of QB online Essentials. I would like for all my data to transfer, not just opening balances.