Other Questions

I selected exclusive of tax in my settings.when trying to edit a transaction, it defaults back to inclusive of tax, why? example expense:dog food 102.00 (gst/pst)shavings: 47.80(gstmy subtotal should be 149.80gst 7.49pst 6.12total 163.41 but it tells me the difference is 13.61 between the split amount and the regular amount. I have to add amounts then go edit it again once it’s categorized (there I can select exclusive of tax ) how do I make all my expenses to be exclusive of tax? 

Hello again,I'm having a hard time figuring out how to reduce WIP from the past two years. Some general information: We are a service based business. Before we acquire a job, there are some hours that go into job prep, the quote, etc. After a client says ok, we can bill them for these hours and everything is good. However we have one job from 2019 that has hours in it, but they have had to push it back due to the pandemic. I don't want to carry this WIP any longer, and would rather reduce the existing wip and then reinstate it if they decide to go ahead. Usually, if this happens (same period) I just reduce the sales receipt value (how we move hrs to WIP from time sheets) to 0, and then it's gone from wip, and I can reverse it if they change their minds. But I'm not sure how to do that for 2019 and 2020. Any ideas? We have QB Premiere Professional Desktop if that helps

I received an email with the above caption and I am trying to establish if this is legitimate. Please help. Thanks

I do bookkeeping for a non for profit organization that is using QuickBooks Desktop 2019 and has an active subscription to payroll, however the payroll updates are not working. I have tried the automated update and even reset the updates. I would upload something manually but I can not find it anywhere.  The client is not in a position to upgrade their software as it was donated, and I am a lost to help. Any suggestions would be helpful.  Currently entering employees expenses as vendors and manually calculating payroll each week, and relying on excel to generate paystubs, I really don't want to do this at T4 slip time. The previous bookkeeper did it this way, so I hope there is a solution.

Hello, Is there any way to choose floating Fiscal Year based on certain rule - FY by last Sunday of February, so sometimes is it Feb 28 and sometimes March 1. Is there anyway to make QB use weeks for reporting instead of month?

My latest client does not want to use TelPay for direct deposit.  The lead time is certainly a deterrent.  I have found Treasury Software that swears they can create a CPA005 file out of Qkbks Desktop Canada for upload to the large financial institutions in Canada.  Has anyone had any experience with this company? 

I'd like to have all transactions from Jan 1, 2021 till date. It only downloaded from July 22. How do I make it work? Any help will be greatly appreciated.

For example, every membership transaction is showing that it's coming from "Joe Smith" (example).

speak with customer services

Good Morning, Can I ask about the following: If I have a condo that pays $1600.00 per monthand has a management fee of $168.00... with a monthly deposit to my account of$1432.00. How would I create a journal entry to show Income of $1600.00 and $168.00 as an expense?I would like to show Deposit Account: 9606 Company Income - Real estate rentalrevenue with a deposit of $1600.00 instead of $1,432.00 and 8141 Company - Real estate rental expenses with an expense of $168.00... which is the management fee. Thank you very much! Regards,Blaine

Hi Recently just installed a new copy of Quickbook 2021 Premium with 2 users license on my client new windows 10 PC plus activated it. However, my client later change mind and want to uninstall QB on this PC and installQB on another new system instead. Do we need to uninstall first on the first PC and then install on the new PC.Just worry that we had activation issue on the new PC. Thank you Please advise the correct steps to resolve this issue.   

We have sold our business and would like to hand over our QB business file to the new owners.  However, obviously, we don't want our banking account information to be included.  Is it possible to do this?  OR what is the best way to share business info such as customers, vendors, etc. with the new owners?  I really just want to delete the bank accounts for their new business file but I don't want to delete them completely now as I will need them for end-of-year tax stuff.  Thanks for any insight into this!  Becky

how do I copy my data from quickbooks online to desktop?

A bill was paid by etransfer but the incorrect total was recorded on the transfer payment so the supplier declined the payment.The bill was then paid the next day with a different etransfer payment that was accepted so it has been paid and processed in Quickbooks.Not sure what to do with the two transactions left in the downloads from the cancelled etransfer.There are identical sums of money in the "Spent" and "Received" columns that need to be processed but they do not belong to anything.  How do I process these two transactions?Thanks for your assistance!  

Is there any way to get push notifications by text for projects/tasks set up under the work tab? Also is there a way to print off say the tasks due in a certain month, in say a report format?

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After I Sign in to my QuickBooks Online account It is said that I have to Select the Gear icon at the top, Where is the Gear Icon?

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Thank you so much in advance for taking the time to read my question and please do not scold for deleting a cheque!!  It had to happen. — Desktop 2017 Two Cheques were issued paying an invoice.  First cheque paid the invoice partially with a credit applied.  Second cheque wrote off the invoice. Both cheques were deleted.  Now I am re-entering the deleted cheques.  Everything is exactly the same except the credit should not be applied.  So, here is an example... Invoice for $6000 — Cheque #1 used a credit to pay for a portion of this invoice.  Credit was for $5000, used to pay $5000 of the $6000 invoice, leaving a balance owing of $1000.  Second Cheque #2 paid the remainder of the balance owing of $1000.  BOTH cheques were deleted and I am trying to re-issue these cheques without using the credit.  So Cheque #1 will pay $5000 and Cheque #2 will pay $1000 - no credit used.  However, both cheques deleted from the system

How can we sell used parts that will have a different cost each time. These are not inventoried but would like them to relive our used inventory, sale of used parts and cost of used parts.

When making an Estimate, Sales Order or Invoice is there anyway to put a different cost in?

We are a heavy truck garage and we have certain outside services performed like bending material or making material that have different costs each time. We could have multiple services (we call them outside services) performed for one job have to we get the right cost for each when we bill?  

Transitioning to QB online so setting up YTD info.  Employee turns 18 in October 2021, date is entered correctly in TD1, however when I enter the YTD info I get the following message " You entered $0.00 for Canada Pension Plan. Please enter the correct amount, or mark the employee as exempt from Canada Pension Plan."   Why do I have to mark him as exempt, shouldn't QBO know that he is exempt- do all employees need to be marked as exempt prior to their 18th birthday?  

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My customer is set up in USD, I charge expenses to the project in USD and invoice the customer in USD but the project converts everything to my home currency CAD. Is there any way to see progress project reports in CAD?