Other Questions

using quickbooks online

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Hello, I spend a few hours (I will not say how many but enough to get get really mad) to set up custom reports on QBO app, then I went back on QBO on Google browser to compare a few things and then when I came back to QBO application, it seemed like QBO synchronized to retrieve all custom reports from QBO browser and it deleted all my customs reports from QBO app. Also I do not know if it is linked but My QBO app does not stay connected, even if the little box is checked. I reinstalled the app and I emptied my cache on google Chrome web browser. SO my direct question is should I choose between QBO browser and QBO app ? Or can use both ?QBO app is supposed to be faster but it has been two weeks now and I feel that QBO browser is still faster... Thanks for you help :)

Using QB Enterprise Professional Services Edition with a client.  I want to modify the Invoice and Quote screens to add a sub-total field (sum of all the items on the invoice/quote that would sit above the tax field).  I have been able to modify the templates for printed invoices and quotes to do this but can't make the same change on the screen view of the templates.  The "Sub-total" field is greyed out on Manage Templates - Additional Customization - Footer - Screen.  Is there any work around for this??

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Hi,  One of my supplier charged me the wrong tax (HST instead of GST). So the supplier sent us new invoices with a GST adjustment (a credit)I was wondering how can we should proceed to enter this amount in quickbook in order to show it was a credit on taxes ?  Thank you

I would like to create a completely new QBs file of an exisiting company.  The exisiting file is over twenty years old and I have been having some issues recently.  The file has been condensed a few times as well.  Is it possible to pick a date, like the beginning of ficasl year 2018, to have a bit of history, and create a new file?

Is there a way to run a report for a supplier that shows which bills and credits have been matched in the banking screen?

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Hi I have recently tried to add a refund from my company insurance, how do I enter this?  To make things a little more complicated I have deposited it along with a customer payment so the receive payments will be one collective deposit made up of two payments from two sources?  My in QBs help has the solution however the answer is obscured by the "see also", it goes right over the top of the answer!  The in QBs Online does not work and the Support for QBs desktop shortcut works but does not come up with the same answer.Thanks in advance.

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It would be easier for anyone. Instead of "invoice 1", when you download it "invoice #numberof the invoice". thank you

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We typically receive federal grants for projects which are working with specific customers on.  The project feature does not seem to have a way to bring in revenue from any other source than the customer tied to the project.  Has anyone figured out a workaround solution for this?  I don't want to class the grant revenue as coming from the customer.  But when I class the revenue from the government foundation, it won't let me attach to the relevant project because it doesn't match the customer.

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How do I buy and sell in different sizes of bottles (eg. 250mL, 500mL and one litre) but also track in mL?

Just received my QB Desktop 2021 update.  I signed in to start the download and received a message saying they cannot find my product.  

customer payments

I have just downlosded my bank statements in QB, How do I close the browser in QB without having to close QBs?Thanks