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We charge different customers different prices for the same product. We're not sure how to track inventory for this! Help! Say we have 1 window cleaner in stock. If we note that A, B, and C customers all have 1 in stock, QBO will think we have 3 in stock instead of 1. If I say that window cleaner A has 1 in stock but B and C have zero, how do we update inventory when we receive more window cleaner? Say we order 30 window cleaners, it doesn't make sense to say each category (A/B/C) have 10 each because that's not proportionate to the customers in each category. How do we deal with tracking inventory?

The need is to create a backup which can be restoredHi I am a new user to Quickbooks onlinei have some junior staff that work for me and i took great comfort i knowing i have a backup that i can go back to in case things get messed up,i have not found a way accomplish this in quickbooks online Any ideas would be welcome Also i sometime like to work from my cottage where there is no internet accessis there a way to work and view with my online books and clients offline and then upload when im back on the internet Down Load upload? RegardsAsis Bagchi  

Since I tried to switch my default email in Windows, the PDF component broke in Quickbooks.  I switch the default email back, tried the PDF repair tool from Intuit, reinstalling QuickBooks, used clean tool, still PDF missing component error!

Open Window in Desktop is so useful.In Online version is there an equivalent? I seem to have to recreate the report each time I drill down.

recently several memorized transactions from our previous fiscal year starting up in the 'to be recorded' screen however none of these are showing in the memorized transaction list.  any suggestions how I get rid of these obsolete transactions? 

Has anyone else had any problems with the latest update for Quickbooks 2019 Enterprise? I have tried updating twice and it failed, forcing me to reinstall QB all together. Anyone know when the next update is to be released? Thank you, Shelley

I have a cleint books Enterprise 2018 version and I need to export the chart of Accounts etc out and import to the Premeier file.  But I only have the 2019 enterprises.  What can I do? 

I signed up for quickbooks online when I should have signed up for quick books SELF EMPLOYED! now it wont let me sign up for it at all, keep getting a screen that comes up when I try to buy the its fetching my data but nothing ever comes up!! how can I sign up for it with the same email as quickbooks online...

I started a termination cheque and wanted to finish it later but when i tried to run payroll and finish entering the cheque details it wouldn't enter correctly and now crashes whenever I try to delete the draft pay cheque.

Canadian company is paying US vendors - no tax.  Which tax code should be selected, exempt or zero rated?  Or other?

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Is it possible to shut off the automatic numbering of Sales Receipts?

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Hi, I am currently using Quickbooks 2001 Pro. Obviously this version is quite outdated and we need to upgrade to a newer version. I want to make sure we can access our sales history as this is essential to our business. I have read that I need to use Quickbooks 2006 or 2007 in order to upgrade my data. I found a trial copy of Quickbooks 2012; however, it reported that the data is too old and must be converted. It gave a link of http://www.intuit.ca/conversionkit, which is now no longer available. I found the UK version of Quickbooks 2006 here: https://quickbooks.intuit.com/community/Other-Questions/How-to-upgrade-Company-File-from-Older-Version/td-p/238272 I downloaded that version and was informed that as my company file is not from the UK version of Quickbooks, I cannot upgrade using that version. Does anyone have a link to the conversion kit or a copy of the Canadian version of Quickbooks 2006 or 2007? Thanks!

Two users are experiencing issues when they try to create a PO.  They are doing so within books and periods that are NOT closed.  This only happens on their own PCs, and not on any other PC, regardless of login that is used on a PC that works or doesn't work.When creating a PO and they try to save it, a warning comes up about the period being closed and will affect tax returns.  Yet the period is definitely not closed, and this does not happen on other PCs.  I've tried to reinstall Quickbooks on one of the PCs having this issue but it did not help.  We tried using the user's login for the books on another PC that is working and there was no issue saving POs.  Here's the error:"Quickbooks let's you do this, but it's not a good idea.Here's why: This transaction is in a closed period. Changing it could affect your previously filed tax returns."It seems to be related to the PC but unsure what to do from here.  Quickbooks Support was not able to come to a

I would like to be able to automatically add a percentage charge (tariff), by customer, to items only (not freight) on an invoice.  Any suggestions?Thanks.

I just did an upgrage to Enterprise Solutions 18.0.Each invoice that we create, have a past due mark on it under the invoice name. When we email and print that invoice, there is no "PAST DUE" on it. I went to the formatting option and non of the formats had "print past due". We tried to rebuild the file but it did not fix the problem. Please let me know if anythibody else had similar glich and the solution to it. Thanks. 

https://quickbooks.intuit.com/community/Help-Articles/The-QuickBooksDBXX-service-on-Local-Computer-started-and-then/td-p/206034 In this article, solution 4, step 5, it says to not use local system. I was troubleshooting an error where the services wouldn't start when logged in as local admin, or as the qbdataserviceuserxx and every fix I tried failed. I've moved it to running as 'Local System' and it's been working. WIll this cause errors in the future? The article doesn't elaborate on the consequences of using 'Local System'

Every time I set my Journal Entry Number it changes after I post. For example, I post it as PP12 and when I press post it will come up in my bank account as PP#5. If I reopen the journal entry it says PP12 but in other accounts it shows up as PP#5. How do I correct this? I am using Quicbooks Pro 2013  

I have imported a bunch of CSV files.  Some of them worked perfectly, then the last few all of the income vs expenses were reversed - i.e. Expenses showing as POSITIVE numbers, and income showing as NEGATIVE. Any advice on how to fix this?

My payroll taxes will not update and I have the 2019 desktop pro.

The CRA states termination payments must be recorded in Block 17 as other monies. I set up a payroll item as severance pay but the amount appears as regular pay & is  recorded in pay period 1 on the RoE form. How do I correct the form before submitting it to the CRA.  

When I click Make Deposits, we have very old Payments to Deposit that have already been entered outside of this method. I want to remove them. If I select I am duplicating entries already booked. What are the steps to correct?Thank you

Can I add an expense or revenue category other than lose listed in the dropdown menu?