Other Questions

I'm using QB desktop Everytime I open QB it changes my display resolution on my entire laptop.  I have to reset every time.Any thoughts on how to stop this?

We operate is USD and CAD but do not have a posted exchange rate,$1.00 is $1.00 whether in CAD or USD in QBO until we exchange the funds and are recording as a journal entry.  Example:  We exchanged $100,000.00 USD from our US account and then deposited $134,000.00 into our CAD account. The Journal entry we used is as follows:  Credit USD Bank account $100,000.00Debit CAD Bank account $134,000.00 Credit Exchange Gain / Loss $34,00.00  This is showing as a negative on my P & L, but the $34,000.00 is a gain and not a negative. Should my journal entry be different?   

error message trying to re subscribe to QuickBooks online

I'm having trouble understanding the proper way to track taxes collected from my POS (square) in QuickBooks. I have the proper taxes set up automatically in QBO, which are GST and PST for my location (Canada, BC). When transactions are imported from Square, QBO shows a line "included in total collected: Sales Tax" which shows the proper tax collected from that sale, but when matched with the deposit in my bank, this tax goes into an account titled "Square Sales Tax Payable" and not into the QBO GST account. How to I get this to go into the tax account instead? Most of my products are GST-only, but some will charge PST in the future, I am assuming at this point that they will be combined by QBO into one "included in total collected" tax category. How will I separate these out into the different tax accounts?

Hi,We need to return an accountant's copy file back to our client. Apparently something changed with QuickBooks in the past few weeks since we took the file from the client..? I no longer have the option to return it. Instead I get this warning message, "Accountants Copy File Transfer is no longer available for this version of QuickBooks".This is super frustrating that QB did not manage their changes better. We are now caught in the loop with apparently no option other than to redo our entries in a new file. It would be much better if the client could not send the file in the first place, rather than getting this far with things, and now we are unable to send it back. Just my thoughts. Does anyone have any suggestions for a work around?Thank you.   

The error says: "We cannot open this fileA problem has occurred."

Good afternoon,I see that Pro Tax is not yet available for use with Quebec forms, but is there information or a timeline on when this will become available?Thanks! 

Downloaded quick books on another computer and its missing the pdf file and wont work - I have tried everything. 

I have connected to this bank successfully before.  Now I am connecting - right account/pass and it gives this errorcan’t find the right kind of accounts. Select an account at a different provider. (106) but there is no other account - its a credit card.so what now - manually enter everything?? Thx QB 😞

Hi TeamWhen team tries to connect to run some QODBC reports it errors out. Detail error attached below.Can anybody advise what could be the cause of the issue and a fix. 22-07-2024:Job name: Quickbooks_Load_Dubai(14.2) 07-22-24 03:10:05 (E) (4456:12068) CON-120302: |Session Quickbooks_Load_DubaiODBC call <SQLDriverConnect> for data source <QuickBooks_Dubai> failed: <Could not connect to QRemoteServer. Please make sureQRemoteServer is running at IP Address: FPE-QBDUB-PRD1.int.flowpne.com Port : 4500. For more help please visitqodbc.com/links/qremotenotconnect>. Notify Customer Support.(14.2) 07-22-24 03:10:06 (E) (4456:12068) CON-120302: |Session Quickbooks_Load_DubaiODBC call <SQLDriverConnect> for data source <QuickBooks_Dubai> failed: <Could not connect to QRemoteServer. Please make sureQRemoteServer is running at IP Address: FPE-QBDUB-PRD1.int.flowpne.com Port : 4500. For more help please visitqodbc.com/links/qremotenotconnect>. Notify Custom

Hi TeamToday, when tried to login to a warning message pop stating that "you have two days left to use your Quick Books Desktop". I have never seen this error before.Can anyone advise whats this warning is about and if any actions must be taken.Thank you

In QB Self employed - how do I enter a sales tax invoice for an international shipment of supplies I received?

I never imagined I'd be talking with QuickBooks help for the fourth time and still no closer to resolution of this.  For a construction company, it's fairly routine to set up a credit account with a supplier on which you buy materials and tools on credit which you will pay off later, but it would seem I'm asking them the impossible. This is what I'm trying to accomplish and reflect in QuickBooks Online in Canada:-record purchases made from a supplier on a credit account with that supplier / categorize the expense and show the amount owing that supplier in QuickBooks-record returns to that supplier on that credit account / this should reduce the total for that expense category in QuickBooks and reduce the amount it shows that I owe that supplier-make payments to the supplier / this should show in QuickBooks that I made a payment, reducing the amount it shows that I owe that supplier Look forward to some good guidance on this.

I require an offline installer for QuickBooks Spreadsheet Sync in order to package for users within my organization. The feature is blocked by admin in MS Excel as I believe the application is installed through MS Store which is blocked within my organization for regular users.

How do I record a Security Deposit paid to my Electricity supplier? I suspect it's a pre paid expense, but how to record and deduct from future electricity bills once the funds are released?  Bill 1: $225 security deposit, $26. usage chargeBill 2: $225 security deposit $57 usage charge Funds were the credited back to the account 1 year later.  Do I enter the portion in the created bill along with the actual usage charge? Thank you!

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The petty cash account will be used for expenses paid by shareholder and a JE will be done to transfer from SH loan to petty cash to bring from negative to zero. At this point, it won't post.  Any thoughts are appreciated

I run Qbox to file share with my clients and it has worked seamlessly until last week when I started getting an empty QB file that is on my taskbar, but I can't maximize it.  I've been able to open my personal QB files by opening 2023 and then updating my filles, but I have clients that don't run 2023 yet and need to keep their 2022 files working.  They aren't having any issues, but I certainly am.  

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I have a new client that brought me his QuickBooks backup and it is a 2006 version. How do I bring it up to date? Do I need to try to buy 09, 12, 15, 18, etc.... to bring it current?

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Has anyone received an email with details on how to update to Quickbook Pro desktop version 2024? I have found myself having to call Intuit for the last 3 years to do this because the emails stopped arriving. These calls end up with an email being sent to me. Last year I was told that now it would update and upgrade. Updates, including payroll subscription updates (tax tables) have worked for the last year. But I know QB 2024 is available to download and I believe it is required for July 2024 tax tables, but I don't want do that since I have not received an email with a license and product number for QB 2024 (that would be required if I did it that way). I was expecting it to update to that version automatically. Was I misinformed last year? I suspect I will have to call someone. Is there a number for Canadians to call to assist with this?  Thx. Steve 

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