Other Questions

I have created an invoice for staff uniforms but I cant remember how I pay it.

I tried to load them just like all the previous ones but this is happening.

Half the time, the updated search feature is a huge improvement over the previous version, but the rest of the time it simply doesn't work at all. I just get the "Something is not right." try again later message whenever I try to search anything with it, and this problem seems to last anywhere up to several hours. Restarting my browser and clearing the cache did not fix it. I don't know when or if I will be able to find anything on quickbooks today, so I would appreciate a solution. I'm on Google Chrome Version 126.0.6478.183 (Official Build) (64-bit) Please note: I am not asking for basic first-time user instructions from a chatbot. I want actual help.

First time this has happened. Was wondering if anyone has encountered this since the new update. Doing the payroll this week, had to do a change on the timesheet on 1 of the employees and when processing the scheduled payroll, the change did not happen. As well noticed that the Overtime hours were 70 and Reg hours were 10 but the timesheet is 60 Reg hours and 20 Overtime hours. We had to manually change the hours in the cheque detail to the correct hours. If anyone has run into this situation lately and have figured out why this happened, please let me know. I would appreciate it. Janice Matsko

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Can't do invoice

Even though I have the extra SKU field activated, the export doesn't export the SKU field.

I make our sales tax payments via the Sales Tax section of QBO. That is where I apply the discounts or round-ups depending on the true amount we pay on the return. However, I am not able to add a class for these adjustments when I make the payment. The adjustments show up under 'not specified' on the P&L by Class report that we use very often. Can someone please tell me the work around for this?

When posting the transactions from the Square App integration, I get the following issue: We couldn't Undo the transaction(s) due to "Uncaught in complete callback". Check account mapping in advanced settings and try again.But it doesnt say what to check or what is the issue.  Also, when posting the credit card transactions, is duplicating them multiple times.  Quickbooks support has not been able to help and keep referring me to Square, even thou Square information is correct and the app was developed by Intuit. 

Bank alert error anyone else getting this error We're still working with Royal Bank of Canada to fix your connection. Thanks for your patience.May 8, 2024

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Hello, We want to implement a late fee on our future invoices, where clients will be charged X% monthly if they are late. However, we want to know: what does "monthly" mean? Is it a calendar month (e.g., January 1 to February 1, March 17 to April 17, June 30 to July 31)?

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Hi, Is anyone having problems with taking pictures, while processing through the phone app, it gives an error message that is Validation Failed:  We're sorry, Quickbooks encountered an error while calculating tax? Have had several clients contact me and they're having this problem.  I've attached a picture of the error message and if anyone knows a solution, I'd appreciate it. thanks!

I processed a cheque to pay the payroll liabilities, however no forms were provided in time. I ended up paying this online at my bank. How do I change the transaction in Quickbooks to reflect this change?

Hello, I did a payment on QB desktop  this year in May for $1300 but the real amount was $50. How can this be fixed? Like just updating the payment for $50 and don't carry this mistake all year. It's as simple as that. Change the $1300 to $50. This happened on May and now we are July. So when I ask for a report, this error is fixed and don't have the unbalance that I have right now when doing reconciliation 

Something's not quite rightCheck your account details before you continue. You may need to select a different type of account for your transaction.

I need it for inputting receipts to help my accountant when calculating my taxes. I do not need the bank upload functions. However, after the sunset, can I still activate a newly purchased quickbook desktop 2020?

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Hi all,The company I work for owes $ to the government. The CRA has sent letters to a few of our regular customers stating that they are to pay them 30% of anything owed to us.How in the world do I record this (QBO) when we receive the payment that is 30% less than original invoice?Do I receive full payment and then create a JE showing the 30% going to the federal taxes account?Will our accountants hate me at year-end for doing it this way?Please explain like I'm 5 years old - this is all new to me.Thanks in advance! 

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Hello,I went to go process payroll like normal last night for our only two employees and was greeted with the following message: "employee profiles need your attention before you can pay them". Whenever I go to the Payroll to see what information might be missing, nothing is showing up as flagged. Prior to this week it was working fine and I have made no changes. I tried reaching out to chat support but it is also currently not working. I have tried logging on multiple browsers and devices and the issue still persists. Any help is appreciated. Thanks.