QuickBooks Q&A

I have a question regarding how QuickBooks handles overpayments on invoices. When a customer makes an overpayment, the invoice reflects the payment amount as equal to the invoice total, and the owing balance shows as zero. However, this does not inform the customer that they have a credit. Wouldn't it be better for the customer to see the actual payment amount and the balance showing the credit difference on the invoice itself? As it stands, customers cannot see their credit when only viewing paid invoices. They need to receive a statement, but the statement doesn’t show which invoices generated the credit. Is there a setting I can adjust to display the actual payment and credit on the invoices directly?

Can we please have clarification on the popup menu stating:"Access to QuickBooks Desktop will be permanently terminated in May 2024.  UK Customers on QuickBooks Desktop (version 2016 - 2021) will soon permanently lose access to their account from May 2024 onwards as this service was terminated last year.  Therefor you'll soon be unable to login and use your Desktop product."We use Quickbooks Desktop Pemier 2020 UK in South Africa with an active License, no subscription.Will we still have access after May 2024? 

I hope you have a wonderful day! Sincerely, [removed].   Complete controlling is user(YOU). As preparing Taxes submissions to Turbo Tax Time and Coffee is the Results checking over checking also over shoulder views QuickBooks online expert for bests submitted accruals to file turbo tax   I hope you have a wonderful day! Sincerely, [removed].

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With 4 different price lists for items, how would one be able to store these price lists in QB Online and categorize customers to link the correct price list applicable to a specific customer?

There was advice given about uninstall and re-install. This has been done. Tried sending from two other phones and they still come out black on wattsapp

Hi there I have a South African based company and I've just purchased a QBO subscription and need assistance moving my company files from Quickbooks Pro 2019 desktop to QBO. My desktop version has just stopped working, I have a recent backup of my company files. I have tried the suggestions on the community without any luck, Please advise.Thank you

I want to know how to do an invoice with more than one payment on and the last outstanding amount please?

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I would like a custom report to be sorted by a custom field, Open Balances, and to only show active customers. I am working in Advanced.

I have this issue on two clients I am trying to reconcile. My computer calendar setting is right.

To clarify, I only have the monthly bank statements as pdf. No CSV and my bank auto sync is only back to April. I am missing 7 months of synced transactions.

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Is anyone able to identify which country hosts the quickbooks  data? 

i am used to building assemblies on the other version ,my account are messy now i cannot get any thing right because my stock is not correct.

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...Please explain. This is highly embarrassing, clients might dump me before even sign-on. Here's the link, scroll down to see the pricing: https://quickbooks.intuit.com/za/oa/online-accounting-software-for-small-business/?gclid=Cj0KCQjwsZKJBhC0ARIsAJ96n3Vaj5dcY5YZ3J-xYYiRF2pHrheBbuT5Mo-PlGv7UXljpPl0ybuG1EcaAuuCEALw_wcB

Case:15121198211 CX bank has deducted multiple" double subscription charges from the QBO Subscription

I would think ledgers are basic bookkeeping and accounting reports sand should be easy to find.

Client started business in 2016 using Excel Spreadsheet for accounting records, have no financial statements. Please provide guidance on how to incorporate that in QBO to get all the information into the system and be up to date.

When clicking save and send regarding Purchase orders, the recipient is receiving x2 of the same email. This started happening in the last two weeks with all suppliers. Meaning the supplier is receiving the same email twice in two separate emails instead of just once. What has changed?

I want to remove it permanently as quickbooks keeps wanting me to select out of scope although I have deactivated all taxes

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