Question

Where is the quickbooks data hosted

Forum|Forum|5 years ago
May 20, 2021
4 replies
31 views

Is anyone able to identify which country hosts the quickbooks data?

Non-Product Specific

Level 14

Are you asking about QuickBooks Online? Intuit is hosting it on AWS. You should ask the question to Amazon and share the info with us later 8)

R

RCV

QuickBooks Team

Thanks for checking in with us, Willowlicious.

Aside from the information provided by Fiat, with QuickBooks Online, your data will be stored in the cloud so that it can be accessed by multiple users anywhere, anytime. The desktop versions of QuickBooks typically store data on a server or with a cloud-based service provider.

As long as you use the online form to upload your data to us, it will be protected. We use industry-standard SSL encryption. Data is removed from our servers promptly after you have uploaded your file. Then, we store a copy on our local servers during conversion. Also, we move your data to secure offline storage where it's encrypted. To learn more about this one, see the articles below:

Feel free to visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

The Community will always have your back if you need anything else in running your business. You have a good one.

W

WillowliciousAuthor

Thank you for the reply.

From a south Africa POPIA stand point, as personal data is not allowed to leave the country without certain measures in place, I'm trying to identify where quickbooks servers are that hold this data.

Even if the data is stored temporarily, are you able to tell me what country all servers the store this data both temporarily and permanently.

Adrian_A

Level 8

Hi Willowlicious,

I'm unable to tell the location of the server your data are being hold. Rest assured, all your company's information are safe and are securely protected by the system.

For more information about Intuit's security site, you can bookmark these references:

I'll be around if there's anything that I can help. Keep safe!

D

DisgruntledBeanCounter

We are considering moving to QBO for better multi user functionality. And I am also in need of an answer on this. I'm struggling to confirm if QBO is or can be made compliant with FEDRAMP and CMMC. Can QBO be hosted on the AWS Govcloud? I hope there is more security than just SSL. How about multifactor authentication for users using DUO or various other authenticator apps?

M

MadelynC

Moderator

I appreciate you for joining this thread, @DisgruntledBeanCounter. I’m here to provide information to you about QuickBooks security.

At this moment, QuickBooks Online isn’t compliant with FEDRAMP and CMMC. Also, the program can’t be hosted on the AWS GovCloud and doesn’t have multifactor authentication measures for users of DUO or other authenticator tools.

If you’re a developer, you can reach out to Intuit developers to have a request or discussion about this matter. Otherwise, you can utilize third-party apps based on the applications you’ve mentioned that work best for you.

I’ve attached these resources to learn how to manage profiles, user roles, and their access:

The Community team is always here to help if you have any other questions or concerns about QuickBooks. Simply press the Reply button to add your comments. Have a good one and always take care!

G

gcmcpa

Hi Quickbooks @MadelynC, I am reading this thread and it does not really give a clear answer on the question. Wondering if a QBO rep can respond. All/ most countries have their own privacy regulations that all business owners must follow and a large part of those regulations is an understanding of where client data is stored. While QBO can state that data is secured, the companies collecting the information and using QBO to store that data needs to know where the data is ultimately stored. Most software providers have a webpage that provides security whitepapers for software users and provides the information we need to be in compliance with local privacy laws. Can someone from QBO direct us to user information relating to data storage locations please? For instance, Microsoft will disclose that Canadian users will have their data stored in one of 2 server locations. Another example is TaxDome, a cloud firm management software platform I use. They have a place on their website that states this "The data is stored in Amazon AWS and is backed up daily. The physical location of your data is determined by your firm location. For example US firm data is stored in the US and Canadian firm data is stored in Canada." If QBO uses AWS and is directing QBO users to review AWS storage locations, QBO should be specific in that they are still currently using AWS and where QBO users from various countries have data stored by AWS similar to the statement TaxDome has on their website. This is extremely important as we as business owners are liable for the information we intake from our clients. Thanks.