QuickBooks Q&A

Quick-Look FAQ: Fix Banking Errors in QuickBooks Online   Learn what to do if you see error messages or are unable to update your latest available transactions.  Help, my bank transactions are not updating If downloads seem stuck, or you want the latest available transactions, do a manual download: Go to Bookkeeping, select Transactions, then select Banking. Select Update.   This updates all your connected bank and credit card accounts. The number of transactions in each account tile will increase if QuickBooks downloads new transactions. If you’re still experiencing issues, you may need to update your bank information. You can do so by following these steps: Go to Bookkeeping, select Transactions and select Banking. Select the tile for the bank account. Then select the Edit ✎ icon. Select Edit sign-in info. Update your info as needed.   Quick-Tip: If you see a message about additional authentication, follow the on-screen steps to continue the update. Not all ba

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there are about 9 sample customers that are in create tax return stage.  They are all dummy customers and I can't delete them.  The only option I have when I edit the customer is to "make inactive"...then it tells me ... This customer cannot be deleted because it has a non-zero balance. I want a clean client list and not dummy info in there...who can help me? 

When we select the option for  "Allow billing transfer to your accountant?" We dont get an email (QBOA)This only appear when we are added as an accountant We also do not the notification We are using the primary admin on the clients end Thanks in advance 

HOW DO I GO ABOUT RETRIEVING MY 1 QUICK BOOKS PREMIER 2016 LICENSE? INFO I HAVE: LICENSE [removed] PRODUCT: [removed]  

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is there a bulk inventory option on QBO?

Hi! I own an online business in South Africa and we receive payments via Yoco.   Can this be integrated with Quickbooks so that payment links/QR Codes can appear on invoices?

I would like to match invoices with receipts to get an accurate open item report

Function under account settings doesn't work

Why is my VAT number not printing on my invoice?

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When trying to export my company file to migrate to on-line I am getting a "You will need to update your software to access your Intuit Account here" message that is preventing the export of the data file ?  Please assists. It seems somewhat nonsensical that to migrate from Desktop to On-Line one needs to first update the Desktop version ?  Looking forward to a solution.  Thanks.Simon.

Hello, I have set up 3 different templates in my QB and I have read the instructions to choose 'customize' at the bottom to choose which template I would like to use, however when I try to choose a different one, nothing ever changes. What am I missing? I see the 3 I created, and they are all different, but I don't know how to switch between them. Thank you in advance for any help.Crystal 

Good day, I require some assistance with a client.The client has 2 companies A and B:- A short-term Loan was made to an employee from company A- Employee paid the loan back the Company, But into Company BI work on both companies books, but in one company I have a loan Credit and in the other a Loan Debit.How do I get these to reflect on the books of the Company from which the payment has been made originally?  I would like to streamline these so that we can pick up quickly if a loan was repaid or not.Do I do a Journal entry for both Companies?  And if so - how would I do this?Thanks!!!! 

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Is it possible to integrate Quickbooks with digital procurement systems to track transactions and manage supplier information?

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How do I edit the email template provided by Quick books online

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It has happened to me for the last week. Not every time, but often enough to make it irritating as have to start all over again. The service I put in is there, it just doesn't add all the info like description, price, tax. have to restart Quickbooks and this is time consuming. Very irritating

I received emails this morning advising that the issue (155) with Nedbank had been resolved. BUT when there were first issues, I disconnected my Nedbank accounts in an attempt to resolve. Now I am unable to reconnect them and get the error 155A and a message that Nedbank blocks QBO! So this issue is NOT resolved as far as I'm concerned. It has been more than a month now! What is being done?