QuickBooks Q&A

When recording a VAT refund QB matches the payment but do I then need to post a journal to reduce the expense by the refund amount so that my expense/overhead is not overstated in the P&L.

Hi, I have been trying to add a company logo to my invoices. I am using Quickbook Self-employed. Is this a more simplified version of Quickbooks because the help information I have found shows instructions that don't match the options I have available to me. Below is an image from the help page I found. Under that is what I see on my page. Can someone help?  

I set up a product in quickbooks online, set a retail price of £6.66+ vat and a cost of £2.30+vat, still shows this when I look at it. Never bought any so stock is zero. It's a product we make, costs us £2.30+vat in parts. Start selling a few, look at my stock valuation summary and it's posting a cost of sales of £10.70+vat each. Why would this be?  

This has not happened before. If you fully spell the name of the customer, then you just get one entry. But that surely defeats the purpose!!!!

Today is 25 June and I'm trying to run my payroll.I have an employee leaving on 28 June and he I have updated their profile to say 'terminated' and the reason for leaving.When I run payroll they are excluded from June's payroll run.I do not want to reactivate them because they will be paid for 29 & 30 June.Is this a Quickbooks glitch or am i doing something wrong?

January payroll has run (though I thought it was Decembers). I want to either backout Januarys - or run the missing December one. This is for Quickbooks online with basic payroll

I'm working with a customer that operates what I would call a dropship company.They act as sales business but don't hold any stock, they sell reasonably high value items so a website for customers to buy from isn't seen as a current requirement. Today, an order comes in, they back that order off with one of their suppliers, send the supplier the delivery note (with their own logo on it etc), the supplier sends off the goods, happy customer.To keep the accounts in line this requires a purchase order for the order with the supplier, an invoice for the end customer to pay (on credit terms).  The products, costs and prices are all recorded in quickbooks as are the customers and suppliers.With an existing customer we want to reduce the manual processes of producing these documents one set at a time, is there any way to produce these documents for a set customer/supplier/product/price/cost ?In an ideal world, this would produce a set of PDF's which can then be attached to manually

Hi I am using quick book online essential verson I bought Sum up card machine. Is QB integrated with SUM UP tHANKS

I prepared and attempted to file my VAT return with HMRC through QuickBooks Online but the return status is now showing as Rejected with the following message:HMRC has rejected your VAT return.  Call them on 0300 200 3700 and quote internal error code INTERNAL_SERVER_ERROR so they can take a closer look.I have gone into my HMRC account online and the VAT return is showing as being submitted successfully.How can I mark the return as filed in QuickBooks rather than rejected?  

Reports menu and options not appearing on dashboard and in accountant tools; Searching for reports on search bar also not functional and Dashboard is also different from tutorials

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We changed the bank account used to draft paychecks from, and it's debiting properly, but despite mapping being set up to use the new account before running payroll, it still keeps on posting under the old one in chart of accounts. We've had 2 paychecks since the account change doing the same. "Update transactions" doesn't do anything, and at this point I'm kind of losing hope it's ever going to work properly. How do we fix not just past, but also future paychecks?

Hello, I need to create a new VAT code (which I'm calling 'DRC') for the Domestic Reverse Charge now that I have gone VAT registered.  Within the VAT code I have also set up two VAT items: DRC on purchases and DRC on sales.  I am stuck at the point of selecting the correct VAT return box and the correct VAT return rates for both items ... or should I be doing this through a VAT group anyway? For purchases I believe I need to put the VAT component in box 1 and 4 and the net value in box 7For sales I believe I only need put the net value in box 6 When selecting the boxes which a VAT item can be applied to I am only given options for 1 box or two boxes, not 3 as I will need for purchases (1, 4, 7).  Would I achieve this by setting up a VAT group which has one item handling the box 4 and 7 part and one box for the box 1 part?  If so, can somebody please give me an Idiot's Guide set of instructions? Thanks in anticipation of a simple solution! Re

Are you lot for real or just taking the piss out of the UK and anyone else to have a standard QBO ?November 2022- £26March 2023-£34January 2024-£38January 2025 -£47 ******** quid! + VAT. Are you lot off your head or taking the piss out of us?23.68% increase in one calendar year !!And don't reply with the "It wasn't a decision taken lightly" rubbish eitherWhat would you think about our customers if we put up our costs by 23.68% ?Do your wages go up by such amount?............Fuming or what is not the words I wish to use

Hi,I have multiple bank accounts with the same bank and I transfer money between the accounts. QB has correctly matched up the the transfers but has started adding VAT to transfers and I cannot work out why it's doing that. Presumably it will all balance out as one account will have input VAT out and the other output VAT, but my VAT this quarter is about £2k more than in any previous quarter, although I don't think this period feels like it's been better than others. It also feels wrong because it will show my input and output amounts as higher than they should be. I assume HMRC wouldn't be very impressed by that even if the VAT works out in the end. Can anyone suggest a reason why QB has suddenly started adding VAT to transfers between account and how I can fix this? Thanks,Nick

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When we click on a bill payment on our suppliers pages, they open up the bill payment page, but their email address hasn't auto-filled like it does with invoices etc?

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I am winding down my business due to retirement, can anyone tell me how I tell HMRC that my payroll will be the last one ever and I will no longer be an employer

I have been trying to connect my bank for weeks now, the message that comes up for me I can’t find on any of the help articles.

Im self employed and I recently started with the app so looking to set myself up. My first question is, Can I not manually add my earnings? If so, I dont see the option for it, only to connect. Secondly, im banking with Santander, am I meant to use the same login details to connect on there? ThanksStefan

Can these payments be offset against profits for tax purposes?

Everything i have added in the last few moths bas disappeared, I was quite behind with add the info so its a lot of expenses that have disappeared. How cab i get them back ?

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