QuickBooks Q&A

HiI use QB Core payroll for my four employees, two are salaried so receive the same gross pay each week and two get paid by the hour, but it's usually around the same sort of hours each week. I processed payroll on Friday and paid the amounts to their respective banks.  Having just looked at the figures more closely, I wish I had spotted it at the time,  I can see that each of them have only been deducted approx half of what their PAYE should be.  No details have changed, no tax codes have changed.   Can anyone shed any light on why this would be?  I believe there is an issue with QB Core payroll software.  I will also contact QB on Monday when their phone lines are open again.Thank you

HiI use QB Core payroll for my four employees, two are salaried so receive the same gross pay each week and two get paid by the hour, but it's usually around the same sort of hours each week. I processed payroll on Friday and paid the amounts to their respective banks.  Having just looked at the figures more closely, I wish I had spotted it at the time,  I can see that each of them have only been deducted approx half of what their PAYE should be.  No details have changed, no tax codes have changed.   Can anyone shed any light on why this would be?  I believe there is an issue with QB Core payroll software.  I will also contact QB on Monday when their phone lines are open again.Thank you

Can I speak to a manager?

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Can you please change disconnect my email [removed by a moderator] from company angelsmealsltd ?

I have several transactions showing in my quickbooks activity that I have not made

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The transactions were imported as a csv file

I am running report Transaction Detail By Account (modern view) and have noticed that the signage in the Amount Column seems to be incorrect. I would expect all Credit amounts to have a negative amount and all Debit amounts to have a positive amount. The sum of Amount for an unfiltered transaction list for a period would then be Zero. This is how QBD showed it (and other accounting systems I have used in the past). QBO specialist said that his system was showing the same as mine e.g. Transaction type Bill all showing as positive values.

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Quickbooks Pro TaxHi I am not sure if I am missing something obvious here... but I am fairly new to using QBA and I am trialing the features on my own company.Is it possible to file my own firms accounts and CT600 through pro tax as there doesn't seem to be the option, only to select a client account and not the firm?Thank you in advance

Hi,Since Tuesday we have not been able to use the search box to search for customers via their postcode, can anyone help please Thankyou 

I went into my bank transaction on QBO to go through them. Every single one had been marked as "Formation", all were listed as Sundry Expenses and VAT had been added, even though I'm not VAT registered.I was able to go through and manually correct the entries but what on earth is going on?

I have a lot of trouble uploading the csv file of transactions. When they finally uploaded all transactions, mistakenly show as income. Why and what should I do now?

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Virgin Credit Cards has been added to the connection again, but every time I try and connect I get the following error in the pop up after selecting credit card 414 Request-URI Too Large

Hello When I complete an invoice and enter all the customers details it is not showing on the invoice. All that is showing is the customer name and post code. Please see attached. Also, can you amend the email message template as it isn't very professional. Many thanks 

Why wasn't my question answered ?

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I want to give an employee a one-off non-pensionable Xmas bonus. I have cleared the tick box in settings to indicate that this item is not pensionable pay. But when I run the payroll, it still gives an error saying I need to set up a workplace pension scheme before I can run the payroll. How do I properly prevent this item from sending her salary over the pension threshold?

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It was working in Nov but isn't in Dec

This appears to be a problem since Core payroll changes

Just keeps looping, everything else is fine