QuickBooks Q&A

Whenever I go to the community it always defaults to the US, and when I switch to the UK I get a validation error. Every now and again I can actually get access to the UK community but it is infrequent. I have to say, QBO makes it incredibly hard to self serve!

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As I understand it a sole trader usinge cash acounting only needs Owners Equity and Owners Draw equity accounts. In Quickbooks there are Retained Earnings and Opening Balance Equity acounts, why do I need these acounts and why can I not make them inactive?Thanks

We have a no of companies with different versions of QBO.The largest co is on Quickbooks advanced and I would like to set up Purchase Invoice approval.I have been through the workflow and cant seem to find a way to do what I want which is to send the approval request to the person who set up the purchase order.Location is used for the site location so cannot use that. Is there a way to manually send out an approval to the person concerned?? Thanks Charlotte

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How can I install my non-subscription QBD licence on a different machine - the installation asks for an activation code but there is nowhere to go to get a code. The 0[removed] number is a waste of time and the normal QBO support are not able to help.

It's letting me go to transactions via the Web and match my transactions to my invoices but the app keeps failing and saying it can't match and leaves a red exclamation mark

I have used business account during holidays accidentally and don’t know how to categorise the expenses

The invoices my clients receive are all sent associated with an old email address of mine.   I have changed all contact details to my new address but this has not updated the invoices that get sent out.  So clients are replying to my old address.  No where on the site can I see my old email address to be able to change it to the new one so I am completely at a loss as to how to change it and why this is happening.Thanks

eg, tax due is showing 10k, but I have had CIS deducted from me for 15k

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I don't see any transactions from February 19-24.

can i erase my details and start again

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I used to be able to see in customer detail alongside any invoices and again if I drilled down further to edit the invoice it no longer shows sent there either?

Looking through other Community discussions I see that this issue (not a preference) has been ongoing for a few years. Why are the amounts on the Customer Statement in the Open Amount column left aligned and not right?  Seriously who thought this was a good format?  Why can't it be fixed?  I shouldn't have to use a third party app to fix something this simple.  It's not a good look to send to our customers. We recently upgraded our two accounting systems and I now have to use QBO to send out statements.  Overall the format is good, but that is all moot because your eye is drawn to the left aligned numbers.   Is there any chance of a fix to this issue?  

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qb has stopped recommended matches for payments.  the account is link to bank account.

I am relatively new to QB and have previously been sent invites by clients to be added as a user.

As title really, keeps asking me to connect an account but I have already done so, keep dismissing the reminder but it keeps coming back no matter what! 

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