QuickBooks Q&A

in desktop you had the preference to place the decimal point, is this the same for online advanced ?

When entering a percentage - eg 30% in the ‘Discount Percentage’ box it calculates an incorrect amount but somehow is correct in the total balance figure.  Can anyone advise on how to correct this? Thanks

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I purchase meals, hotels and airport taxi transfers in Europe (France). What VAT code do I use for these expenses? I'm thinking NO VAT, but can see EU codes.

Should the profit figures match? If not, which one do you use to ensure compliance?

Can I link my sum up account so all my transactions upload automatically?

I last updated my accounts in July 2013 when all was well. I have just tried to open the software but there is a message that Desktop no longer works. I have been advised by telephone to download a trial version and then I will have to export my data as a csv file. I really need a bit more information / help than this. Is it possible to transfer the data (and historic) to an online version?This is becoming quite urgent now and has come out of the blue.Alan

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There are also several transactions of £0.00 and voided. Also some payments, negative and Unapplied. Newbie to QBO. Thanks in advance.

I take payments through Stripe via Acuity Scheduling. People pay either as they book (invoice generated in quickbooks through integration), or they pay later, then once paid the integration updates the invoice as paid. A high majority of my invoices are not sitting in my Undeposited funds account on QBO, but there's about 20 or so that are paid but sat there. Do you know why they are there please and what I can do about them being there? Thank you 🙏

They all appear to be from purchase orders through the products and items option. Different accounts are affected, I've tried changing the account the item goes to. Some items are paid, some not.

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Hi. Is there a way in which I can tell QuickBooks not to deduct basic tax from my income. My basic tax rate is already deducted by my contractor so QuickBooks is basically taxing income that is already taxed, I just want it to calculate any higher rate income.

I'm wondering if there is a feature in the Quickbooks (IOS app or web browser) that allows copying of journeys I do regularly, and the ability to make ajourney in to a return or round trip.For example I make a trip twice a week to a clients home, returning to my office after each one. At the moment I'm entering these journeys manually each time, in each direction, which is quite time consuming. It would be really useful if there was a one click option to turn the journey in to a return trip, and then be allowed to copy that complete journey on to different days.Thanks in advance.

Dear Community, I am using QBO. When I attempted to reconcile the bank, I noticed that, in the reconciliation section, not only payments and deposits are displayed but also accounts receivables. What could be causing customer invoices to appear in the bank reconciliation section? Please help. Thanks

how come the export/import formats are not same ???? its really stupid annoying and time consuming, and impossible to resolve as address fields are incompatible

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Or a contact number so I could speak to someone and get this sorted.Thanks

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Does anyone know where the DELAYED credit note option has gone to? A customer has returned an item and I want to issue a credit note to be applied to an invoice for a future purchase. Previously there was a DELAYED CREDIT option in + menu, but it is no longer there.

Hi there,What category should I put my postage transactions under?Thanks,James

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HiI have been running Quickbooks Desktop Pro 2018 for a few years now. My hard drive was failing so I needed to reload my PC. So I have my license, product key and compay data files. But am experiencing an issue on online activation. Is there anyone that can assist?Unfortunately the Tool Hub hasn't been able to correct this issue. QB then asks me to register. I fill in a form regarding company information then another regarding current or previous accounting software. Once that is done it gives the following message: Quickbooks online registration process did not finish. Please try to register again. If you continue to have problems registering online, select "Skip online check and register by phone" from the registration dialog.My internet connection is great, so I know that isn't the problem. QB Desktop support has been discontinued in my country (South Africa) which is why I am reaching out here. Thank you so so much for your help!!! It is greatly appreciated!!!! 

Quickbooks posts each invoice payment separately when one payment was made from the bank. Is there a way to group together the payments?

Ive tried manually downloading transactions but the files are greyed out when I try and upload even though they're correct format.