QuickBooks Q&A

Hi, new to quickbooks and to the community so sorry in advance if I'm being dense, and for the below word salad... Which hopefully makes sense.  I signed up for an account today and I think I've been a bit misled, either that or I'm not using the software correctly. I'm a sole trader in the construction industry. I mainly work for a couple of contractors or on my own private work. I never, ever, employ other people myself.  However, the contractors I work for are obviously CIS registered. I invoice them with my total amount, they then deduct for CIS and pay me the correct amount. I explained this very clearly to a quickbooks advisor on the phone. They told me to get the QBO plan and not the SE plan as the latter doesn't include CIS.  Having looked through, the CIS section solely deals with payroll/employees etc. It has seemingly no capability the other way round.. Ie, accounting for CIS deductions made by the person you're sending the invoice to.

Hi On QBSE my 3 conneceted bank accounts have stopped being visible when you go to view them and refresh. The entries are correctly being imported but the bank names and accounts and balances are not showing, just the message 'something unexpected happened. try again.' Any thoughts? 

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Can someone let me know where to find EDIT when changing customer details. the only edit i see is to merge or make inactive

No matter where I look in the menus on the android quickbooks app I cannot see a current VAT liability or tax view

Support telephone number UK

We are currently using QuickBooks Pro 2013. We are upgrading the Windows Server from 2012 to 2022. Want to know if 2013 Quick Books Pro is liable with Windows Server 2022 or if is there the latest version of QuickBooks available.

I am creating invoices and sending to clients but they are unable to pay because there is no payment option

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We sold an engine on behalf of a customer so need to apply this money to his outstanding Invoices to reduce the amount owed to us.

I accidently overpaid HMRC for VAT by £3.99 last quarter and so underpaid by the same amount this quarter. I have recorded the actual payment amounts to the returns (rather than the VAT return amounts) and matched in banking so all is reconciled. The latest VAT return however is still showing that I need to ‘record payment’ even though there is £0.00 VAT due.  What else do I need to do to change the status of my return from 'accepted' to 'paid'?

We invoice one customer every month for support services. The customer is based in the USA. We send two invoices (covering two separate months) every eight weeks. The customer then pays for both invoices in one payment to reduce international bank transfer fees. We receive the payment minus the fees. The fees are taken out of the payment before they get to our bank account. Could anyone advise how we record these payments in QB as it's causing a tangle in our reporting? Many thanks for your help.

Hello, I hired some equipment and £5,025 went out but my request wasn't accepted by the company so £5,025 went back in my account. How do I categorise this so it doesn't affect my financial accounts please? Thanks in advance 

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1 client has moved to another accounts system, another does not want to use it. I need to cancel their accountant billed subscription.

The bank deposited £100 into the bank account and then withdrew the £100 a working day later

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Anyone managed to get QB connected to their Cater Allen account getting error 111 and it shows last updated 3 months ago 

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I am trying to clear my back feed and have just two transactions which I need to categorise - they are FPS payments to HMRC for employee wages. Please can someone tell me I go about categorising these?

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I have tried different PCs the problem persist, I have cleared cookies and caches etc including browsing history

Hi CommunityI hope you can help. My accountant ask me to send him a Trial balance report and a Profit & Loss report, I sent the reports but he came back and said some of the accounts that were on the Trial balance report should be in the Profit & loss report and not the TB.Is this correct ? if so how do i move them from Trial balance to Profit and loss report ?Thank you in advance

Unable to connect apps.