QuickBooks Q&A

I can not revalue balance sheet values, an error massage is appearing.

A client has been running QB desktop.Following a hard drive failure they cannot access the company file, but do have a backup copy.They purchased the software online/downloaded and are unable to download QB desktop.I've suggested that they migrate to QB online, importing their backup company file.I understand this may be possible using a trial version of QB Desktop.Can anyone point me in the direction of a UK trial version of QB Desktop please?

Hi all, For services provided/goods supplied in my last tax year (1/4/2022 - 31/3/2023) I have included an amount in the tax return that I have yet to make an invoice out for. It should have been dealt with but it just kept getting left. The tax return has been submitted and any tax due has been paid.I am still not using MTD software for full accounts, just the vat.The invoice amount has been paid. This is a pretty daft oversight (busy++). How do I manage this in quickbooks?Do I simply make an invoice dated 31/3/2023? The vat will need to be paid but I'm hoping that will be sorted sort of automatically and get added to the current accruing quarter once the invoice is produced in quickbooks. Any guidance would be greatly appreciated RegardsGareth

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I have half a dozen clients with Lloyds accounts on various versions of QBO.  All get the same "there's a problem, try again in a few hours" error message. Just curious to hear if anyone has managed to successfully do it. If so, any tips? I opened a case with Intuit but they closed it because I didn't reply with an answer in 48 hours and I don't want to have to go through it all again!

Hey. I want to make sure I'm recording this correctly because my parents paid for the asset and I'm not sure what to do with VAT. I checked the community for how to set up a fixed asset and set it up for depreciation. I don't have an accountant but when my self-assessment date comes around I'll hire one to help with recording the depreciation right etc. I'm a sole trader, only had my business for about a month, and NOT vat registered but the supplier is so I paid vat on the device and the shipping. Device (£795) + VAT (£159) = £954. Shipping (£8.95) + VAT (£1.79) = £10.74. Total paid: £964.74. Here's my step by step:1. Went to Chart of Accounts and clicked new. Account Type: Tangible Assets, Detail Type: Machinery and Equipment, Name: Celluma LED Device, didn't select a default VAT code, ticked Track Depreciation box, Original Cost: £964.74 as of: date I purchased it. Should I put the full amount I paid including shipping and VAT, or just the device cost: £795? And if I

I'm happy to email out customer statements, but wish to change the email template that accompanies them.

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Hsbc just state unable to help please try later

Our desktop licence expired, we set up a new quickbooks account online, we want to export our files from desktop to online

Hi Folks,First time poster here.Does anyone know how to disable the new Nag Screen popup that appears at the bottom of the screen after logging on? The one that is asking me to refer a friend.I was forced into using QB Online when Desktop was discontinued and am still not at all happy about it for many reasons. I am highly unlikely to refer a friend and don't see why I should be asked to market Intuit products on their behalf everytime that I login!

I have set up a new employee in QB payroll but when I come to post her pay from the bank account she does not appear on the list as a payee, as I would expect. Any ideas?

Hello everyone, I was wondering what would be the correct coding for language lessons by Lingoda online.  They are required for my role.  Thank you 

When I click Recent Journal Entry to check my journal, it shows not journal found. I record it just now and save it and also showing same.

I used my private bank account from Oct to Mar to purchase stock and fit out my shop before we opened. I then opened a business bank account where the majority of my transactions take place now. To make it easy to capture all the relevant business transactions over the Oct to Mar period I linked QB to my private bank and downloaded all the transactions from Oct.  I have been through them and Excluded those that are personal and categorised those that are for the business. There are 316 transactions categorised and 209 that are excluded. How is the best way of now reconciling the bank account. It appears to be a problem because of the excluded transactions that I am looking for guidance on how to resolve in my books.  Any help would be greatly appreciated.

We recently had to process a refund to a customer of £1800 and on the same day we had a credit card payment of £51.48. As a result the card processor charged us £1748.52 and took this by direct debit from our bank account. The issue we have now is that we can't reconcile this payment because QB won't let us reconcile a credit receipt and invoice payment on the same transaction

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I have added a new employee to my payroll. I have entered her hours on payroll hour rate but when l go to  pay runs. It coming up as £0 on pay and hours. I am failing to find out how to solve this. Their pay day is today. Help please. Urgent

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Hello! I had quickbooks online on my android phone with a paid subscription on google play store. I moved over to iphone and deleted my subscription thinking I could resubscribe on the App Store. So at the moment I really can’t see how to subscribe again to access my full account. Has anyone had any issues like this or is there a way I can contact customer support? 

Could someone help me with setup multicurrency please?

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Hello, How do I categorise Loan income and loan payments in the Self Employed version of Quickbooks? Thanks in advance Paula

QuickBooks automatically ran and submitted a report from a date which predated the information I started inputting and I haven't been able to submit a report since.