QuickBooks Q&A

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I've now started moving a second business over to QBO from QBD. Although there seems to be some stupidly strange decisions with customisation of form, please tell me that there is a section to at least add my company logo to purchase orders? 

Is there a contact helpline for Quickbooks? The online chat people don't understand what I'm asking them.

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I have received a couple of e-mails saying: "Hi there,We’re still unable to collect your Direct Debit payment for the invoice to for £ . We tried collecting the open balance of via Direct Debit. In most cases, this is due to the customer having insufficient funds in their bank account. Since we’ve made repeated attempts to collect payment and have not been successful, we have unscheduled Direct Debit payment for this invoice. You have the option to retry by opening the invoice in QuickBooks and scheduling it for Direct Debit again.If you have any questions or need help, please don’t hesitate to ask us on https://community.intuit.com/quickbooks-online-uk" As usual, Intuit e-mails are hopeless because they give no information as to which account they are referring to.  In this case, no reference to their invoice number, amount or dare.  As far as I can see, my account is still active. Intuit really needs to get it's act together.  There is no point send

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Customised Reports, created from Standard Reports, are not allowing us to save any customisations. We receive the message: "Something went wrong. We are working on it". This has been happening for the past week or so and means we cannot save any changes to our customisations.We are able to save customisations to Custom Reports that we have created from scratch.Is anyone else experiencing this and, if so, is there anything we can do? Or do we need to wait on Intuit fixing it?

QBO will not allow me to enter the date that payment was taken for last quarter of VAT.  Is there a problem with the system?

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I want to split transactions and add VAT to all previous transactions since April 1st 2023. How can I do this at once? Its a lot to do transaction by transaction.

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Hi AllMy estimate only display the vat code in the vat column.How do i get it to display the monetary value of the vat.ThanksKeith 

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This used to be on my bills, now they are gone. I have the setting marked in my setting to show line item table on expenses and bills.Can you please let me know how I have hidden this? I can't even enter bills because I am not going to list the same item multiple times.

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Intuit email address

HI. Sometimes I transfer a certain amount out of my account into a spare paypal account if I know I have an upcoming payment to make.  When the time comes I transfer it back into my account and pay it as normal. The result of this is that when I try to categorise my account, it shows as a payment to paypal, then later on a payment from paypal. This is followed of course by a payment to whoever it was meant for. My question is, how do I categorise that payment out and payment back in? Do I mark them both as 'excluded' as technically it is only one payment going out. TIAAndy

I use PC and I have to scan and save.and then  copy into the  bill when I am creating it.

Hey all, I want to use Payroll to clear my director's loan as i haven't taken a wage, This is my only job so i should be under the tax threshold and i won't be taking any more money from the company as i have a full tie job now. when I try and make a payment it shows I owe tax but this cant be right as I'm under my tax-free allowance.    

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