QuickBooks Q&A

No text available

No text available

No text available

Hi Is there a way we can automatically close sales estimates after a set expiry date? We currently have lots of open estimates that are now out of date and it would help if they closed automatically when they expire rather than us having to go through periodically and close them manually. Thank you

No text available

No text available

No text available

No text available

I notice the QB has recently added to ability to split an expense/bill in the receipt screen. This  appears to work well but when I go to check the expense after, the whole amount is posted to one line and the account is whatever QB suggested and not any of the accounts entered in the split. Is this a known issue or just happening for me?

Hi, Can someone tell me what category does green waste go under ?

Hello, we thank you for your great effort and we wish you the best always, but there are suggestions that I hope to take seriously:1- Support for the Arabic language (very important) You have great popularity in the Middle East, but the obstacle is not supporting the Arabic language2- Add the option to send via WhatsApp3- There is a separate screen for the cost center showing revenues, expenses and all movements4- Support for VAT5- There is a separate screen for notes payable and notes receivable (taking into account that the date of addition is different from the due date)6- There is a screen to request a price offer from the supplierThank you again for your great effort and I hope they will take the previous comments into consideration

I would like to know what this means While you can have unlimited sub-customers, parent accounts can only have sub-customers up to four levels deep. Many thanks

No text available

Why have I had an ema telling me I'm in the last 10 days of my trial period when I've actually been using QuickBooks for years?

Hi, I've been using Quikbooks for over 2 years now, mostly on my Android tablet. It's made life a lot easier, but lately I've noticed that it doesn't seem to be logging in my income from the small business I use it for, even though my business bank account is linked to it?  Has anyone else had this issue? What's the best way to fix it?  Simon 

Still not received our recommend a friend vouchers.  When do we get them

I have checked spam but as that deletes after some time it may have been sent and deleted without my knowledge. Signed up in May and allowed to 120 days

Hello,  I'm hoping someone can help please. I use shopify to sell my products which mixes sales and refund sin combined payouts.  On 1st August I received a payout from Shopify that included orders #1,2,3,4,5. I created invoices in QB and matched these invoices to the payment.  On the 8th of August, the person who placed order #3 asked for a refund, which came out of the 2nd shopify payment on August the 12th. This payment included orders #6,7,8 and refund of order #3. I am struggling to know how to reflect this in QB. How do I keep the invoice for order #3 matched to payout no.1 and yet create a refund and credit note that can be matched to payout number 2.  If someone could please advise I would be grateful.  Many thanks, Laura   

No text available

As a Zero rated business I only get VAT refunds from my monthly VAT returns.  I was late posting my February VAT return (posted in March).  I received a refund as expected but it included a 19p interest payment.  How do I record this interest payment so the period clears on the VAT page of Quickbooks online?

I'm in the process of moving a client from Xero to QBO and was planning to use dataswitcher. Having read some details I'm confused as to whether the Xero accounts will remain for me to check/compare as it suggests that Xero accounts are removed not copied. This may be termonology but QBO support were unable to confirm suggesting I ask Xero.

I have to re login to Quickbooks?

Is it just me or are other users of the desktop version, that have been "forced" to migrate to the online version, finding that it is like going from a fully spec'd  BMW 7 Series to a base Ford Fiesta in lots of aspects, there seems to be so much missing from the online version that the desktop version did brilliantly. Case in point,The Delivery note that the  QB online has, is not customizable and doesn't even have the basic requirements of a signature panel for the person receiving goods to Sign, Print Name & Date. It also doesn't even bring the customer purchase order number over from the invoice (which by the way you have add to the invoice as 1 of your 3 miserly custom fields to your invoice). But hey we get the permanent addition of a tracking number box...... fandabidosi! However my business actually delivers to major construction sites across the south east. Part of our contract with each customer is that we MUST provide signed P

I'm a newcomer to QB self employed and I cannot find a way to delete a transaction. The reason I need to do this is that uploading a CSV file of older transactions has resulted in some duplicates, thanks to the Bank's CSV file containing different wording in the descriptions.For the moment I have marked duplicates as 'excluded'.

I am on the flat rate scheme and having continual issues with Quickbooks calculating my VAT due on the net amount whereas it should be the gross amount. I have had emails saying that this has been fixed but it has not. I spent a frustrating session of over an hour on the chat with an agent who rather rudely insisted that I did not understand the flat rate scheme. Any ideas?