QuickBooks Q&A

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I want my money back and you can close my account! Your software is rubbish.

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I currently have a customer with a negative balance of -305.80. This has occur because i have reapply the previous payment to a new payment and cause an outstanding previous payment of -305.80. What could i do to reverse the previous  payment back to 0 without voiding and deleting the payment.

Under custom form styles it seems to allow only one default to be set, and not a default for a particular currency...the alternative would be to have just one invoice form, if it could pick up the correct bank account to print on the form based on currency....but I can't see how to do this either.

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Hi All,I am using Quickbooks Online and captured receipts for my expenses.Some of these purchases/expenses I paid with my own funds. Not my business account.My questions are..1) In the Uploaded receipt screen what do I enter in the following fields Bank/Credit account & Account/Category2) How do I attribute and record this receipt as an expense to Owner's Equity (Owners expense)Also. Thanks for all contributions in the Community discussions that have helped me solve other issues in the past

Since 14 November receipts have come through as spends and vice versa. The bank feed is a Westpac Mastercard.

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For example I have added a Bank Transaction already but now found the invoice in my Receipts.

This client is subscribed to QBO online ledger.

Each payment is currently showing multiple invoices its reconciled against, rather than the individual payment sum.

One bank account hasn't yet had the Tax File number provided to the bank and I am not sure where to allocate the tax paid to in the chart of accounts

selling business new owner need access to very limited accounts how do we do this

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For the last pay run for the last financial quarter, the payment date was in the new financial quarter/year.This is not being reported properly to the ATO.Example: My pay run was from 24/06/2024 to 30/06/2024, but the actual PAYMENT was made on 01/07/2024 which is in the new quarter/year.However, in the ATO, this payment is not included in this July-September 2024 BAS Is this a problem with QBO reporting? They are reporting the pay run dates, not the payment date?I don't want to have to go through and correct this every time the payment falls outside the quarter of the pay run dates.

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Background: My client invoiced a customer who accidentally paid twice. Original amount was supposed to be only $200.00. The original payment went smoothly, I tied it to the invoice and it was a done deal. I saw the extra payment in the bank feed and tied it to the customer, but not the invoice as it wouldn't let me. I also saw the chargeback that was paid out already and tied it to the customer but set it to sales so it would cancel out.I found an article about how to record the refund, and I did so. It looks correct, but the customer profile still indicates a $200 credit even though I would have imagined it would cancel out and show zero. The overpayment still shows as an unapplied payment. Can someone tell me what I'm missing here? Thanks!

Wondering how I can check the income tax rates are correctly updated in QBO?  I have an employee who has for the first time received a bill after lodging her tax return.  We are her only employer and I have checked the tax declaration information is correct.