QuickBooks Q&A

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I recently had a friend pay me through FB pay and it was connected to my business account. This was not a business transaction. How do I not show this in QB statements, because it was not a business transaction to be taxed.  

an existing employee's pay rate changed from 11th Jan. How to pay him with two different rates in January?

i am trying to update my accountants access but have not received a verification code

The expenses automatically imported from the credit card are appearing as receipts. How do I stop this?

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How do i refresh a page?

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can not connect bank account to quickbooks

Hi All  Recently I realized that when pay runs are unlocked and re-finalized, it creates a duplicate journal entry.Instead of  updating the existing journal entry, it created additional journal entry.Paryoll figures from profit and loss did not match with payroll report.I had to manually remove the duplicate journal entry. I am in contact with support team to check this issue. Please be careful on wages figure when reviewing profit and loss report. thanksPasang 

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I do bookkeeping for a client who also has a QBO file for her personal accounts and therefore we only need to access it every other month or so. Whenever I log in, it says bank connection is out of date.

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I have opened a pay run. I need to modify the leave accrued in this pay run. I used the pencil icon in the annual leave accrued, but I cannot modify the hours. I entered the hours, but when I push the button “’save”, it goes back to wrong hours.

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in my pay runs the net pay and payg is showing one week too much?

transfer was from checking acc to cc acc and i had already reconciled the 1/4 then realised the entry was a duplication so i deleted it (whoops), tried online help but wasnt successful, any help would be appreciated, thanks in advance

Wanting to add a Custom Field to selected Customers and to print this on Delivery Notes.Is this possible, I cannot see how at the moment. The idea is that some customers need specialised deliveries and cannot use standard freight. Coming from MYOB I did this by adding a custom field to the Customers File. This field was added to delivery dockets so when packing it was easily seen that special arrangements were required for freight.  I see this as a two part problem currently, cannot have a custom field in Customer Details and cannot customise the Delivery form. Am I correct?

How do I change bank account names in quickbooks? They are currently mixed up

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Hi, i am currently preparing my BAS for 1st Oct - 31st Dec 2021 and i have noticed the total sales as per the GST column is different from my Sales for this Quarter. Why is this and how to i fix it. Currently i would be paying more GST than i should be

This doesn't make sense, surely other businesses send photos with invoices or quotes.

For eg. if item purchased 30.6.17, then adjust date is showing as 30.6.17 in QBO. If item purchased 11.11.20, then adjustment date showing as 11.11.20. Over 650 items affected. How do we fix?