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QuickBooks Q&A

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7127 Topics

can you please help me connect my quickbooks with my bank

I am unbale to link my quik books to my ING bank

31

M

1 year ago

S

starsdesign550

Manage customers and Income

How to extend the Description column

I only am using Invoices so have elected to us an invoice that has two columns - Description & Amount

hi there i am trying to import older transcation into my quickbook self employed but it wont allow me and error pops up

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I have a payrun with two employees but only one is showing in the STP finalisation event.

I have a payrun with two employees but only one is showing in the STP finalisation event. How do I include the second employee? 

Hi when I invoice for labour how do I set it up that it automatically adds 10% GST ?? Thanks alot

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how do we change the name of the account

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Can't I void a invoice which had been duplicated after BAS Submission

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Is it possible to reset everything? Looking to wipe everything off and start fresh again. Thanks

Would like to start as if we just signed up...

A

I have got a statement from the tax department and on it there is an "Interest for early payment" credit. How do I enter this to reflect only on my inc tax owed account?

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I recently signed up for Quickbooks online Australia. I want to setup credit card payment option on the invoices I send out. I tried to setup PayPal but it doesn't work.

I tried linking PayPal business but all it says is we are gathering the information. This issue has been ongoing for a few days and now not sure how to accept credit card payments from clients. If anyone has information that will help, please share.

When I create an invoice it won’t send to customer but comes up with ‘internal check’ required? Please assist! 

What is Quickbooks Exactor? How is it used? Is there a fee associated with it or is it included with the Payroll subscription?

The Exactor software was showing in our ATO portal and we are trying to determine why it's there?

My last payrun (24.6.25 - 30.6.25) has gone into the 2025/26 financial year instead of the 2024/25 financial year. How do I correct this?

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Why can the app not put the customers name under the invoice to section when the customer is created on the app,?

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Can anyone advise how to link Quickbooks Online Pro with the Joist app?

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Remove Pending leave requests past payruns

I have a couple of old pending leave requests that are for pay periods that are posted. I cannot approve or delete the leave requests because the pay periods or closed. The leave would have been added to the payruns manually (they were likely entered but I didn't go into the leave requests to approve before posting the payruns).

Is it possible to bulk export all attachments to supplier bill and expense postings without having to download each individually?

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Can I get access to my data after cancelling my QuickBooks subscription?

Over the course of several years, I have meticulously uploaded data and photos into QuickBooks Online (QBO), operating under the belief that I would eventually undergo an audit. Presently, I have concluded my commercial activities and wish to inquire as to the fate of this data in the cloud. Specifically, I am interested in whether I can still access my proofs (receipts) in the event of an audit three years from now, given that it can only be reconnected within 12 months.I have ascertained that the data can indeed be reconnected within 12 months, but I am uncertain as to whether this will still be possible after a longer period of time. As such, I would greatly appreciate any information or guidance on this matter. Thanks Paul

Does anyone have a good and simple Work In progress program that I can intergrate with Quickbooks Time?

I currently use MYOB and there isnt a suitable WIP tracker, I am looking to implement and looking for a simple option that is easy

Does quickbooks calculate 2 different super rates in one payrun when the rate has changed?

When a pay run is split between two financial years and the super rate has changed does it use both rates?

Can I add GST category "Out of Scope" to Deposit options in Banking transactions when applying it to Payroll Clearing. Only options presently are re sales or purchases.

I inadvertently paid Gross amount instead of Net amount wages to an employee. He has returned the difference and I am trying to send the resulting deposit back to Payroll Clearing account. However in GST box, it only allows me to enter "Out of Scope (Sales)" or "Out of Scope (Purchases)" when it is neither, it should just be "out of scope". Is there a way to add this to options in the dropdown list? Not sure what to do...

how do i process payday super

What is the payrun procedure to do the payday super now?

why do I have to scroll to the top of the page in my schedule every time I change ?Why can't ti be the default as one would expect. ?

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ING issues. Cannot connect. ING Direct (Australia) but can’t find the right kind of accounts. Select an account at a different provider. (106) When will it be fixed

Can no longer connect to ING. Account types have not changed, Had previously been connected to my accounts since joining quickbook sin about 2022. The option to chat or ask for a call back in disabled, the only way to contact is through this post.

HiCan you let me know when you can fix the decimal point to .2see attached please

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