QuickBooks Q&A

I need help, please. When I do my BAS, I record the PAYG instalment amount, and then I record payment from the GST tab. I can see a negative amount next to PAYG Instalment Liability on my balance sheet.  Is this the way how I should do it?  Please let me know how I can get rid of my balance sheet negative amount.Thanks    

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sent invoices

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Hi, I am trying to change the first month of my financial year in QB to January. (Account and Settings > Advanced > edit). Everytime I save it as January, it has reverted back to July the next time I look. Any ideas how I can keep it saved as January? Thanks 🙂 

I have confirmed that all the affected accounts are regulated accounts, they are not self managed accounts. I have spoken with Australian Super directly (as requested by QBs) and they have advised that the funds  have been received correctly on their end. They have advised it is likely a processing error. I spoke to Beam and they would like to review the error but require QB's to send it to them on my behalf. The QBs rep I corresponded with refused to do this.

Why are active employees not appearing in the list of users that I can invite?Why are some there and then I am unable to invite them as it says they have missing or invalid details?

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Bank feed is important as that will catch all e commerce sales and expenses, other transactions etc.

I have tried using different browsers, clearing caches and cookies, using a different account but nothing works. There was no notice from QuickBooks of an update either. I have to access payroll now to pay my employees...

The 2 factor authenticator for verifying mobile phone number and email isn't working for 2 factor authenticator for payroll. Can someone please help me on how to fix this as I need to process payroll today.

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Hi, My company is a Proprietary Limited (Pty Ltd) and I have to update the Company type (in the Quickbooks settings -> Advanced) . Which one out of 9 options is relavant?Here are the options:1. Sole trader2. Partnership or limited liability company3. Small business corporation, two or more owners4. Corporation, one or more shareholders5. Nonprofit organisation7. Limited liability8. Not sure/Other/None9. TrustWhich of the above should I set in the settings for Pty Ltd?

My business is located in lane cove nsw.

Our business is no longer registered for GST with the ATO.In Tax settings - the option to untick GST is grayed out:https://imgur.com/a/eS8Wviu How can I go ahead and remove GST reporting from quickbooks?

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My customers aren't lying as some are well known and even friends

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