QuickBooks Q&A

so the product I can map to the correct inventory account and the correct income account but when I try to map to cost of goos sold account it does not show up in the list or if I type the account number I have assigned

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I have 1 chequing account but the QBO synch is bringing that same bank account down 2 times. the balance is showing up on my Balance sheet 2 times as well.

Bonjour, j'ai plusieurs clients qui ont eu le même problème aujourd'hui. L'argent est retiré de leur compte, puis remboursé par la suite.

I am getting error reports when trying to submit my T5018 xml file from quickbooks to the CRA. This has worked smoothly for me in past years. Is anyone else having this problem and what can I do about it?

Hey Folks, hoping someone can help me better understand what exactly the impacts to users are for the upcoming QBD 2022 discontinuation (in May 2025).  The official statement: https://quickbooks.intuit.com/learn-support/en-ca/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_CA_en_CA There are two statements in there that seem to be conflicting, but I also may be misreading. Hoping someone can help make it clear (emphasis mine):After May 31, 2025, access to add-on services will be discontinued for QuickBooks Desktop 2022 for Windows. This includes all 2022 versions of QuickBooks Desktop Pro, Premier, Enterprise Solutions, and Accountant Edition 2022.Your access to QuickBooks Desktop 2022 software will be discontinued after May 31, 2025. This also means you won't receive critical security updates starting June 1, 2025. If you receive any security updates before this date, install them. So is it the access to add-on

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Has anyone noticed the extorsion, QuickBooks has increased the Desktop license to $999.00 this year?

I keep on having to reconnect my bank and sometiemes takes weeks or months of resolve.  This is frstrating and costs me late fees with the government. I am paying quick books for really poor service, and never happy with support. is there a work around that anyone has found?

desktop quickbooks, Premier 2025, the updates are set to automatic, on the admin computer the revert button is missing on receive payment window. When I updated the 2nd computer connected the revert button was gone too!is this part of the update or is something wrong with my quickbooks?any suggestions welcomeThank you!

I deleted a payroll cheque with the wrong tax amounts, corrected it and reissued it. I paid the correct amount, and it was when I went to match the transaction that I found the mistake.When I go to match the payment, the old amount is still showing not the new corrected amount.How do I fix this so I can match the transaction? 

Hi there! I have a two part question:1) We currently use QBO advanced and have the ability in our spreadsheet sync reports to run consolidated statements (because we have around 17 separate Qbooks files that we need to roll up). Currently our spreadsheet sync only contains 4 report options in the 'Run Multi-company report' option: Balance Sheet, Profit and Loss by class, Profit and loss, and Trial balance. As a retail business, its critical that we prepare consolidated reports with our 'Location' information as well, which we are having to manually consolidate right now. Is there an easy way to add an existing QBO report 'Profit and Loss by Location' into spreadsheet sync so we can run it as a consolidated report? Or do you have any other recommendations to avoid this manual process monthly?2)  On a similar note, we are rolling up several entities in our legal org structure, meaning we will be amalgamating several existing entities into each other, which will decrease the need for

Why the account balances shifted to on line do not match with the system

I have a large number of transactions to record to Pay Down Credit Cards.    Is there a template available to import these transactions? If there is no template available, what are the pros and cons to import all the transactions using the GL journal entry import template?

We attempted to add a custom tax with the French name, but it wouldn't break out the federal 5% and provincial 9.975% components on the bill.

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Is there a way to email invoices to customers with a link for online payments (interac or credit card)? Will this be possible in the near future in the Canadian versions?

I have received a lovely email from Intuit QB advising we are in compliance with the FINTRAC requirements to proceed with QB Payments and Payroll.  Only problem is we have ten entities (companies) under the email address within our practice that received the email.  Anyone know how I figure out which company / entity in our practice that they are referring to as we submitted info on more than one company.  Help!

Hi,What is a proper category for GST return from government? I tried to open Sales Taxes, but it shows 2025 year, but I'm categorizing transactions for 2024.Thank you

i have a little bit of inventory, but it is all obsoletei plan to set the qty on hand to 0 and assign it to COGS - Obsolete Inventorythen migrate to QBO Essentials, since Inventory was the only thing in Plus i would needmy year end is Nov 30when i do my taxes at the end of the year, will the COGS accounts have everything i needdo i need to run Plus until year end and then switch to Essentials?

We received an INCOME tax refund (no sales tax) from CRA in 2024 for overpaid taxes due to losses in 2023.Tax refunds are not taxable "income" (if you can really call it income).Is there are a way to create a "non-taxable" income account?If so, will it impact the Retained Earnings?thank you

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When entering adjusting journal entry, there is no box to click for automatic reversal in the new fiscal period?

Hey Intuit, thanks for the latest update to desktop 2024. All my customized reports are messed up now and your rebuild doesn't work. So much fun when doing year ends.

I have 6 to 7 recurring transactions in QBO.  In QB Desktop those transactions automatically populated on the date.  I had 1 yesterday that did not populate.  Is there something that I need to do to make these automatic?  Seems odd that if the date matches they would not automatically go.