QuickBooks Q&A

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The process run up to the end, but finally, it releases a message: Your Payoneer (for European Union customers only) account stopped syncing to QuickBooks Online Edition.To fix this, go to the bank or account site in the window we open. Sign in, then return here. (350).I have had opened my account at the same time... but it didn´t figure out.

If we are managing 2 different Branches of a single Company in Quickbooks Desktop as separate Companies and now Wants to move in Quickookbooks online and use Function of Location for Branches.

when cash debited and a/p credited the a/p should have been increased ?? 

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 i don't have accountant firm tab on mange users section. i am using QuickBooks Plus. only accountant firm user can undo the bank reconciliation. please help.   

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I started quickbooks online to fix a bug generated by the program, it was supposed to be fixed and refunded. Still not fixed, still not refunded. I wasted my time and the cleanup crew almost bankrupted me by deleting intuit payments and rebilling the customers. They scared off all my big accounts and cost me 200k+ a year. I have 90+ hours being hung up on by customer service without a call back. This service is costly, unprofessional, lost me my biggest accounts, made me open a sales tax account fraudulently, doesn't give a resolution and has created un- needed  negative feedback to my new company. Give me my money back and stop wasting my time and money.

I have a subscription through the Apple App store for QB Online for about 2 years. I just recently updated my credit card information at the Apple App store. Since then, over 3 weeks now Intuit has suspended my account. I talked to iOS and they say, that the payment for my subscription was sent to Intuit. Intuit says that there is no way for them to confirm my payment from apple. Meanwhile, I cant use the QB Online. Will this issue correct itself during the next billing cycle? I need to know if anybody knows the answer or a solution because QB customer support is useless on the matter and issue and has not resolved the problem or done anything that worked thus far even after hours on the phone with them and many many calls.

In our country banks are not able to integrate with QBO

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Can i export to Excel my chart of accounts

I don't see in the online instructions how to include ref no and other data fields when bulk importing cash expenses via csv.They only have 3 columns (Date, Description, Amount). How do I upload with ref no, category, payment method, and the other data fields I normally enter in manually when entering an expense? Is there an online link showing me how to format these fields for a csv import? Because I still haven't found it.

When I go into the Invoice and click on the account name that appears under the QuickBooks heading "Account", a new screen appears but without the heading "Account". So I can't change the account name. I'm still a novice when it comes to understanding how QuickBooks works. What am I doing wrong?

Hi I created a refund receipt because we did a manual refund to customer however the refund receipt created in QBO has been processed to customers card. which should not I cannot refund a customer twice. now I voided the transaction right away. will Quickbooks merchant NOT refund it right away? I mean I voided it in just a matter of seconds from the time I saved the refund receipt. Anyone who can confirm that the refund can still not push through? thanks

I've disconnected Shopify and after Reconnecting, it doesn't sync anymore. How to troubleshoot this? 

HiI got message in my QB subscription that from 1st November, HMRC is getting closed to file return.  My company is already MTD registered and I am filing VAT return through QB.  Do I have to do anything else from my side? 

Hi there, We have a customer which needs a HubSpot integration. One of the simple steps we'd like to take is to create a custom property on a Project record, for 'HubSpot ID' and have the API pass HubSpot ID into that field, so that the data can be matched between the two platforms. Is it possible to create a custom property on Projects object? From what I gather, custom fields are possible, but those are only related to use in forms, and this is not the same use case.Any help you can offer would be massively appreciated!Cheers,Joe

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Hi everyone,  Is there a way to change the format of the receipt we generate after inputting the amoutn received in the "receive payment" button found in the invoice? I've changed the format in custom forms and styles, however it does not get applied in the receipts.  May I know if it can be changed anywhere else? Thank you in advance!

I entered it in company  profile but it doesn't appear on outgoing invoices.

Hello, I'm a new customer and small business owner (Event planning company). I have subscribed to QuickBooks, mainly to be able to send my invoices to my clients (ACH for Corporate and CC for private events). A few weeks after subscribing (all my accounting was already in the system), I have received a notice from Quickbooks saying that my merchant account has been blocked and I could no longer receive payments from clients, with no explanation. I tried to call many times (hours on the phone with the customer service) that only tells me that this is the process and are not allowed to give me the reason. My company is healthy and has no loan or credit line, so I don't really understand. Plus, I had to explain to my clients that were already invoiced that they could not pay through the system (it doesn't seem very serious). Can someone help me ? Many thanks

Hi I just transfer opening balance for supplier without invoice. Then I pay using expenses method. But I notice in ageing  its show in OPEN side negative balance.( I overpaid them). because on my first payment do not have invoice. Just opening balance.