Sales & Customers

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Hi All, When receiving a payment on an invoice, what should I use as payment date? The date on the check or the date I physically receive the check? Thanks,Andrew

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I have an invoice from a few months ago, that has long been paid, which contains an item that, at the time, was "special". As such, it wasn't either an inventory or non-inventory item...was simply a special item listed on THAT invoice.  Since then, this item has been added to our "non-inventory" items. Since it's essentially an outlier, it doesn't show up in the report for that specific non-inventory item. So....can I simply change that line item on that old paid invoice from "special" under Product/Service to it's correct Product/Service as a non-inventory item, or does that create other issues?

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How to see the history of the customer while creating an invoice

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*My Client

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shows that we received payment but customer is informing us that has not seen this transaction in there end

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I enter payments received against open invoice and it deducts the credit amount on the screen; however, when I print the invoice, the crdit amount is not deduted for the invoice total. How to remedy?