Sales & Customers

I've  sent an invoice. Customer pays with a credit card. Is there a service fee.I have my bank linked to Quickbooks..

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A paid invoice appears on statements as unpaid.  It shows paid in invoices, transactions etc.  but it keeps appearing on any new statements.  How do I handle this?

This also does not appear on graphs on home page. How do I resolve this issue and keep it from occurring again?

It is a Collabria Mastercard issued by Coast Capital Savings.

I have picked up a small customer in the US and I am in Canada what is the best way to get paid?

Not referring to sales receipt. This is specifically for when customer pays off their invoice. Also, do not want to have to edit email every single time customers makes a payment.

Sometimes I have a simple job that turns into a larger project so I'd like to add the stand alone estimate I prepared to project that I started after the initial estimate was sent in.Is there any way to do this without starting a new project and creating a new estimate inside it?

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Bad enough it didn't work the first time, this query was responded to by QBO offering the same instructions, where the heck is AI when you need it?

Physically receive items on 1 day, but invoice date is from when the items left the vendors place of business, not when we received them.

Is there a faster way to get invoices to print? my current method requires a clickthrough of selecting -Print or Preview, - confirm print or preview, -open(or download), go to download, open downloaded pdf to separate browser window, click the print button and then confirm print properties to printer of choice.Looking for more of a "click printer icon to send to printer" kind of solution

It was there last week now it’s gone and I work off my phone so it’s super annoying

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why is not delivered through email (th client email is correct)

I have already successfully imported hundreds of invoices but am now receiving this erro message.  I have rebuild the .csv file from scrath, suggested by other community members. I have 980 lines of data (less than the 1000 max).  Also, I have tested the just importing one invoice and am getting the same error message. What do I do?

I see that individual sales from my Shopify store are recorded in Quickbooks, and recorded to an "undeposited funds" account.  Then, I will get a deposit (less fees) for credit card transactions from Shopify, and also deposit cash received from Sales in my bank account.  How can I reconcile all of this, and account for the credit card processing/Shopify fees?

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I have to crop every single receipt snap image regardless of having everything lined up before taking the picture. Always shows about 20% of the receipt at the top right corner.

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I am trying to write off invoices to bad debts using the write off invoice function in accountant tools.  QBO records the amount of the write off as a discount to the date of the original invoice.  I want the date of write off to be the date of my choosing, i.e. year end, similar to the way it is done in QB desktop