I can no longer get into the training modules

Hello there, Jesse_H.

It can be that your Free 30-day trial ended that's why you're unable to continue with your training modules. You'll want to check your subscription and resubscribe to a paid account so your can keep your progress and finish the certifications. 

Here's how: 

1. Click the Gear icon and select Account and settings.
2. From the Billing and Subscription tab, you can see the status if it's already expired. If so, you can click the Subscribe option.
3. Follow the onscreen instruction on how to register for a paid subscription.

To refresh the changes you can log out and log back in. 

However, if you're subscription is not yet over and you can't process with the training modules, you can verify f the issue is caused by a browser-related one. Try logging in to your QBO account using a private browser (incognito) and finish the module from there. You can use these keyboard shortcuts to open one: 

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, it means that you need to clear your browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different browser.

You can also use this link for more details on how to manage your billing, payment, and subscription info in QuickBooks Online. 

Let me know if you have other questions and keep me posted on how this works. I'll be around the corner to help. Take care!