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bondjhn
May 8, 2021

Unable to run Vat Liability reports

  • May 8, 2021
  • 1 reply
  • 0 views

Hi,

 

My vat liability report and several other vat related reports are not working. I keep getting an error saying "Something went wrong".

 

I was on to support yesterday and they advised to clear cache, change browsers etc but none of that worked. Finally they advised to wait 24 hours and it still is the same.

 

Is anyone else experiencing such issues?

 

Thanks

John

    1 reply

    JessT
    JessTModerator
    Moderator
    May 8, 2021

    Hi John,

     

    Yes, a few users are getting the same behavior, and this is already forwarded to our engineers. We're also waiting for feedback from them.

     

    If the agent who helped you says that your account is added to the list of affected users, you will receive updates from our engineers. If they didn't, please contact our Support team again and ask to add your account to the open ticket (

    INV-57948).

     

    If you have other questions in mind, feel free to go back to this thread.

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