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August 8, 2024
Solved

Adding a new company to desktop Pro 2021

  • August 8, 2024
  • 2 replies
  • 5 views

I'm adding another company (I have several already). During set up one of the mandatory fields is your email.  It's grayed out and I can't go any further.  can someone help?  Thank you.

Best answer by MichaelaS

Thanks for reaching out regarding your concern, @Beth1107. Let me help you proceed in creating your files.

 

When you create a new company in QuickBooks Desktop (QBDT), an Intuit window will pop up, prompting you to log in. You'll need to disregard that for now and sign it in later to prevent the email field from being grayed out. Refer to the sample screenshot below:

 

 

After that, you can then click the Create Company button to proceed.

 

Feel free to visit our Help Articles page for tips in managing your QuickBooks Desktop files.

 

I'm always here to help if you have other questions about managing your files. Have a good day ahead.

 

2 replies

Level 1
August 9, 2024

I saw your post in US Community. Are you using US version or UK version?

MichaelaSQuickBooks TeamAnswer
QuickBooks Team
August 9, 2024

Thanks for reaching out regarding your concern, @Beth1107. Let me help you proceed in creating your files.

 

When you create a new company in QuickBooks Desktop (QBDT), an Intuit window will pop up, prompting you to log in. You'll need to disregard that for now and sign it in later to prevent the email field from being grayed out. Refer to the sample screenshot below:

 

 

After that, you can then click the Create Company button to proceed.

 

Feel free to visit our Help Articles page for tips in managing your QuickBooks Desktop files.

 

I'm always here to help if you have other questions about managing your files. Have a good day ahead.