Can anyone help. I am unable to access my account via the mobile app

Let's ensure you can access your QuickBooks Self-Employed (QBSE) account in the mobile app by connecting you with our dedicated phone support team, Helen.

Given your situation, it is best to contact our phone support team. They have specialized tools and resources to investigate this matter further and provide you the assistance you need:

1. Sign in to your QBSE account in the browser.
2. Go to Help (?) and click the Contact Us button.
3. Choose a way to connect with us.
4. Follow the on-screen steps.

You can also check our optimal support hours to connect with our phone support team. 

In the meantime, you can access your account through a web browser interface. This allows you to maintain full control over your business operations seamlessly.

We are committed to providing you with the support you need. If you require any additional assistance, please don't hesitate to reply to this thread.