For billing inquiries, it's best to reach out to our Customer Care team to give you in-depth knowledge about the increased subscription rate. They use specific tools to pull up your account in a secure place that we can't do here in the Community because of your security and privacy issues.
To connect with them, please follow these steps:
Go to the Help menu.
From the Assistant tab, enter a brief description of your concern. Example: My subscription jumped to 36 pounds this month.
Then, type Talk to a human.
Select Yes, then Get help from a human.
Choose either Start a Chat or Have us call you.
Our phone support operating hours is from Monday to Friday 8 AM to 10 PM, and on Saturday to Sunday 8 AM to 6 PM. For more info, please see this page: QuickBooks Online Support.
As always, feel free to post again here if you have any further concerns about your QuickBooks subscription. I'm always here to help you. Thanks for dropping by.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.