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April 1, 2021
Question

Change Client Subscription from Self Employed to Simple Start

  • April 1, 2021
  • 1 reply
  • 0 views

Is there a way to amend a Self Employed subscription to a Simple Start subscription?

1 reply

Level 14
April 1, 2021

Hello DC2811, 

 

Welcome to the Community page, 

 

There is no way of being about to do this. As the Self-employed account works completely different to our small business products. It would be a case of taking all the information out of the self-employed account and then canceling the subscription and then taking out a new subscription for the simple start account and importing the information into there and starting again basically.