Hi my subscription isn't working on the app but its working on Web browser can anyone help

Welcome to the Community, dannyp99

I'm here to help you manage your subscription so you can get back to your business in no time.

A reason why your subscription isn't working on the app is because you may be logged in to a different company. With this, you'll want to verify if you have access to the right company or double-check if you used accurate credentials when logging in.

Alternatively, you can contact our Customer Care Team for further assistance. They have tools to check your account securely and your current subscriptions.

If you want to make changes to your QBO subscription, you can check out this guide for the detailed process: How to update your subscription and billing details.

Feel free to add your reply below if you have other concerns or follow-up questions about your account. I'm always here to help.