We can perform basic troubleshooting steps to identify the issue with the performance of your QuickBooks account, Kay.
Before that, can you give us more details on what you mean by reconfirming your accounts? Providing more information will allow us to address your concerns better.
For now, I suggest clearing your browser’s cache and Intuit-specific cookies. These stored files can sometimes interfere with account access or functionality.
You can also use another supported browser to access your QuickBooks account.