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May 28, 2019
Solved

I keep getting emails saying my subscriptions about to be cancelled, press here to update payment details. Is this a scam?

  • May 28, 2019
  • 1 reply
  • 7 views
No text available
Best answer by emmam6


Could you please send a screenshot of this email?

 

Thanks,

 

Talia


Hello Community Users, We just wanted to add some information to this thread. The best course of action is not to click on the link on an email if you are suspicious and to log in to your Quickbooks and check in the billing and subscription section(in the settings cog in the top right)and  also check your recent Quickbooks payments at the bank as it will show you if one has been missed.  If you're concerned an email is not from Quickbooks that you have received you can report that  here 

1 reply

Level 8
May 28, 2019


Hello user24000,

 

What address is this email coming from? Is your account active when you login?

 

Thanks,

 

Talia

user24000Author
May 31, 2019

Intuit QuickBooks Team <[email address removed]>

 

Yes it is active

user24000Author
May 31, 2019

Intuit QuickBooks Team <[email address removed]>

 

Yes it is active