I tried to add PayPal or Direct Debit as new payment methods for my subscription. But it doesn't allow me to choose these two options when I tried in billing settings.

I'm here to share some troubleshooting steps to ensure you can pay your subscription through PayPal or Direct debit, h2studiolondon.

Let's start by accessing your QuickBooks account via a private browser or an incognito window. It doesn't retain local files to help rule out the possibility of a webpage issue. By doing so, we can verify if the cache piled up on your browser causes this inability to choose the two options.

Use these keyboard shortcuts below:

• For Firefox, press Ctrl + Shift + P
• For Chrome, press Ctrl + Shift + N
• For Safari, hold down Command + Shift + N

If this works, clear the browser's cache to start with a clean slate. You can also use other supported browsers as alternatives.

Here's an article to learn what more you can do with subscriptions and billing: Manage billing, payment, and subscription info in QuickBooks.

I'm adding these resources about other payment methods you can use within the program:

• Add and manage your subscription payment method using the Intuit Payment Wallet
• Get started with GoCardless in QuickBooks Online

We aim to ease the process of your bills. Keep me posted if you have other concerns about updating your info or navigating the app. I'll be here to help.