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QuickBooks Q&A
Account Management

Account Management

2,019 Topics
3,820 Replies

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2019 Topics

My account won’t link, it’s just keeps saying authorisation failed? Any help?

No text available

5 years ago

countyaccess

Account Management

Hi do I change master admin role over to myself as the current master admin is no longer working with us

No text available

5 years ago

dwhite2

Account Management

When reconnecting bank feed from Paypal into Quickbooks the dialog asks for an email address or mobile number. My username for paypal is neither. Anybody know workaround?

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5 years ago

bruce33

Account Management

Invited users are not receiving the e mail invite to set up a user account. Is this a QuickBooks issue or do I need to set certain parameters on my firewall?

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5 years ago

rcadman

Account Management

Good morning I have changed my email address to xxxxxxxxxxxx@xxxxx.xxx as shown in the app and I can’t remember my password please help urgently

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5 years ago

bjc91

Account Management

I want to add an accountant to my quickbooks. when I click on the cog symbol there is no option to click on accountant. could someone point me in the right direction?

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5 years ago

angielunnonpt

Account Management

The option to allow my accountant access to my books isn't in settings where it has been previously and I can't see it anywhere else. I'd rather not have to give him my personal login details so can anyone shed some light on this for me?

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5 years ago

userbeautybynatalie

Account Management

Does anyone know how I get an access code to link my bank account?

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5 years ago

multi-fix-outloo

Account Management

Trying to log In on a desk top and it says “ we’re fetching your data” it’s been 2 days ??

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5 years ago

rcadman

Account Management

Please could you change my email address so I can log into my account after changing password and print off a statement

No text available

5 years ago

chrissealy126-gm

Account Management

How to link my old email to new email account

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All of a sudden in Pay Bills Bills to pay are showing credits to be applied when in fact there should not be any credits. Have restarted computer, run Veryfy and Rebuild, and File Doctor but none have solved the problem.

I am logging in as a master user, however when I go to the payroll tab it will not let me in?

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5 years ago

valentin-apostu-

Account Management

Good afternoon, I'm having a hard trying to link my barckays bank account with QuickBooks. Can someone help me out ?

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5 years ago

userenchantedbridalc

Account Management

If you won’t answer the phone after 20 minutes then please just have an option to cancel my subscription!

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5 years ago

aamjid

Account Management

Resubscribe to account which is canccled

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5 years ago

paul-jannetta

Account Management

All of my contacts from suppliers and customers have vanished. It also doesn't require me to login in order to access my account. Any suggestions?

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5 years ago

MaggiesSOLL

Account Management

If I add an accountant to my QB account how do I ensure I do this securely?

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5 years ago

karenkennedy

Account Management

Licence transfer from old accountant

I have taken on a new client whose old accountant held their licence.  They have cancelled the client on their billing licence.  Now my client can’t add me as their billing subscription as it just comes up with an error message.  Has anyone encountered this?

I need to invite my accountant but there's no option in the About Me section in settings

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5 years ago

mail26

Account Management

When I connect to my RBS account. it comes back to say Authentication Failed

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5 years ago

finance143

Account Management

Notification about payslips e-mailed has 1) link to the portal 2) a payslip, which can be opened without password. Please advise how to have a link to the portal only.

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5 years ago

daniel79x

Account Management

I have a problem woth Iphone app. It keeps logging me out randomly. I have to input my email and password even though I set up touchID.

No text available

5 years ago

LDowse

Account Management

Subscription- I want to change my subscription from itunes to direct debit, but it won't accept any my bank account, nor any other card or account

HelloI want to change my subscription from itunes to direct debit, but it won't accept any my bank account, nor any other card or accountI cancelled my itunes subscription in order to change my payment to direct debit.I have tried my bank account, my partners to no avail.  I then tried to pay by credit or debit card and again, 5 cards later and no success.I've had innumerate phone calls with yourselves but no one can help me.It is ridiculous! PLEASE HELP.