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QuickBooks Q&A
Account Management

Account Management

2,019 Topics
3,820 Replies

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2019 Topics

I have accepted the new payroll pricing and my pay run creation is now disabled because my subscription is in transition. how long does this take?

No text available

5 years ago

bloodmoneymedia

Account Management

Hello, when I try to sign in to the app on my iPad it just says ‘oops, an error occurred‘ I can sign in online and on the app in my phone. How to fix this?

No text available

5 years ago

M for TF

Account Management

Excellent, another update. I've logged in and can see my Payroll subscription has changed. Pop up with a weird '?8' amount to be paid.

Needless, I accept. Then low and behold an error. No error code, just a pop up. And yes, Payroll is disabled. Wonderful. Anyone managed to resolve an issue like this? 

5 years ago

clara-kodyafrica

Account Management

Setting up a new user. Asking for telephone number. In a jurisdiction not registered?

No text available

Hi, I am trying to send my CIS return through quickbooks to HMRC and it takes me to the Gateway but my return not going through even though I can log onto HMRC ok?

No text available

5 years ago

info-optimumseo-

Account Management

I signed up so after my discount period my bill would be £12, but it’s £24. How can I check and reduce this?

No text available

5 years ago

hotlocks

Account Management

I want to know where I send my ID to get the account from my accountant to myself

No text available

5 years ago

lucy31

Account Management

When I login to QB's online my home PC and select the banking option, it will not load... the green circle appears and it just keeps going round. My office PC is fine?

Any ideas why or how tp resolve?

5 years ago

User2015

Account Management

Is Cash Flow Planner now available for all users?

Client doesn't have the Cash Flow option on the left hand menu but can see widget on the dashboard. As an accountant I can see both. Has the Cash Flow Planner now been rolled out for all users, if it has what could be the issue at the client's side?

5 years ago

qwitrinka

Account Management

1.I never had a subscription 2.using pc browser to add my hours 3.downloaded app but never used it 4.the app says my subscription ended 5.can't log into PC QB anymore HLP

need help asap pls!

5 years ago

reignunshackled

Account Management

I have an UK based self empoyed account and i would like to give access to my accountant. however when i click the gear icon there is no option to add an accountant under the 'about you' section.

No text available

5 years ago

kaye122

Account Management

Can i delete a section of work one of my users has done wrong and start it again

No text available

5 years ago

jnuttallplumbing

Account Management

Can everyone else log in to there bank on here? Since I have had to reconnect for security it just comes up authorised input fail ? Anyone else had this ?

No text available

5 years ago

sujith1

Account Management

Can we hold the QB account for some time without making the subscription?

No text available

5 years ago

john-hunt

Account Management

I've had a dozen emails in the last couple of minutes from Intuit.com saying my email address has been updated. I have not updated it. Should I be concerned?John

No text available

5 years ago

KayThompson

Account Management

QB Pro 1 User Monthly Service Plan how do I log in to this. Can no longer find on my computer%21

I had to get my computer repaired a while ago and now I can't work out how to get my Quickbooks desktop back as it's no longer appears to be on my computer.  I really need help with this as soon as possible as you can imagine. Many thanksKay

I have 2 companies and would like to have them both under the same login? Is this possible? I already have one company accounts set up and wish to add the second ASAP

No text available

5 years ago

rachael13

Account Management

We have been overcharged for our subscription again. It should include the lifetime reduction of 50% as discussed many times.

No text available

5 years ago