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QuickBooks Q&A
Account Management

Account Management

2,019 Topics
3,820 Replies

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2019 Topics

My banking transactions aren't updating on the mobile app, but do once i log into Quickbooks on my laptop. It's incredibly frustrating.

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6 years ago

jo-huddleston

Account Management

Anybody else struggling with their HSBC accounts? It's a complete pain to try to update and even when the process looks like it works, I still can't see my trans??!

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6 years ago

carolinearnfield

Account Management

Trying to add student loan plan 2 have ticked the student loan box but the drop down box that says plan 1 will not let me change it?

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6 years ago

urvisha-sk

Account Management

I can't able to see anything in proadvisor-Training section

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6 years ago

sanlam

Account Management

Where do I find employee passwords to open their payslips?

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6 years ago

daniel22

Account Management

When trying to connect a client's HSBC Bank Feed, how is the code generated that is needed after the Username and Password screen? Our client is now locked out of HSBC

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6 years ago

johnhord

Account Management

How can i resend an esitmate without the use of a password ?

i have sent an estimate over a year ago and my client would like it resent

6 years ago

monlicious-bakin

Account Management

I changed my password twice on Desktop log in and it still didn't work every time I try to log into my account. Help please.

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6 years ago

cliveallenbathro

Account Management

Is the subscription paid monthly or every 6 months ?

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6 years ago

kerryelly

Account Management

I have purchased a subscription but everytime I logon it’s says I have no subscription and QuickBooks is read only, I think try to repurchase and it says I am subscribed

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6 years ago

shirleyannoneonl

Account Management

I have cancelled but Quick books keep taking paymentsTried to contact via email, messages and phoneAny one been able to get a refund?

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6 years ago

Chase123

Account Management

No subscription tab I want to give to money

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6 years ago

sj-tree85

Account Management

I can't seem to log my destination in on the mileage page. It will accept my start point but not my end point

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Refreshing my banking isn’t working, code 377 comes up. I’ve put the correct details of my online banking login in, but doesn’t work? Tried for a few days now.

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6 years ago

Allar

Account Management

No add an accountant feature under my self-employed user.

I've been trying to add my accountant under my self-employed user but can't find it anywhere

Please advise how I remove the line with HE from our address on our quickbooks template, sooooo frustrating! Please see below...HEREFORDHEXX4 8XX

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6 years ago

manager13

Account Management

I have sent my first payslip to me but it requires a password to open. Never had this with my phone before. Is this a quickbooks fix or my phone?

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6 years ago

justin31

Account Management

Why does my app and online version say it is a trial subscription but it shouldn’t be. I’ve given my details to set it up as a permanent service?

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6 years ago

bethsawyers

Account Management

My client is having issues with logging into 'Natwest Cards Online (UK) - Business Card'.The information she needs to put in to connect is not relevant, can anybody help?

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6 years ago

olivegamestudio

Account Management

Refund on a Quickbooks subscription (2)

Hi Quickbooks, I recently contacted you regarding getting a refund for an online subscription and that someone would contact me from yourselves. I would like to give you a chance to resolve this in an amicable way. Thanks,Simon.

6 years ago

amdacs

Account Management

Sending Estimates to Phone Numbers

Is there anyway to send an estimate to a phone number instead of an email address? Thank you!

6 years ago

CharlotteM

Account Management

What is the procedure when the customer no longer wants QuickBooks?

I am part of an accounting firm with quite a few clients on wholesale subscriptions. One of our clients has not used QuickBooks for some time and we are still paying for their subscription.What is the correct procedure for removing this client from our account?They have ceased trading and no longer want any QuickBooks subscription. Many thanks

6 years ago

teresa22

Account Management

Can I give a user banking access without goving them access to Employees?

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6 years ago

torcefn

Account Management

Just setting up Quick Books - mobile app is not syncing with desktop and app says I am still on free trial and I've taken a subscription?

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6 years ago

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