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August 15, 2025
Question

My billing information is not available so I cannot access my Quickbooks invoices. All I get is a "Something's not quite right" message. How can I get my invoices?

  • August 15, 2025
  • 1 reply
  • 4 views
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1 reply

JenoP
QuickBooks Team
August 15, 2025

It's best to speak directly with our live support agents about getting access to your payment history, brian226.

 

This is for us to take a closer look at the error and provide you with copies of the subscription invoices. Here's how to reach out to them:

 

  1. Go to this link: https://quickbooks.intuit.com/learn-support/help/en-uk/contact-us.
  2. Choose QuickBooks Self-Employed and provide a short description of your billing history concerns.
  3. Click Continue.
  4. Choose between Callback and Chat.

 

Don't hesitate to always visit the Community if you need anything else.