Hello ptpmaintenance-y, thanks for reaching out to the QuickBooks Community
Please contact our support team by chat messaging or by clicking the Help icon in your QuickBooks account. The agents available here will be able to confirm some account-specific information to assist you with any subscription-related queries. For more details on how to reach them, click this link: How to get help with QuickBooks.
Thank you.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.