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April 15, 2026
Question

My files have not transferred over from self employed to sole trader plus. It’s been nearly two weeks. What do I do about it?

  • April 15, 2026
  • 1 reply
  • 2 views
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1 reply

RazzieE
QuickBooks Team
April 15, 2026

Hi there, Cj. Since this has been going on for 2 weeks now, I highly suggest reaching out to our Live Support expert team for further assistance with this.

 

To reach them, click the Help (?) question mark icon at the top right, then type 'contact'. After that, select the Contact Us button from the options and follow the on-screen prompt.

 

You can visit this article to see their support hours: Get help with QuickBooks products and services.

 

If you have follow-up questions, please don't hesitate to click the Reply button.