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Question

My subscription price is wrong for one of my clients how can I query this?

Forum|Forum|7 years ago
February 21, 2019
1 reply
1 view

No text available

QuickBooks Online

Level 8

Hello laura160582,

Welcome to the Community, thank you for your question!

Would be able to expand on your query - in what way is the subscription price incorrect?

Thank you,

Talia

laura160582Author

Hi , it appears I have been charges twice for one of the limited company subscriptions ? B A nicholls Ltd

thanks

QuickBooks Team

QuickBooks Team

Thanks for bringing this situation to our attention, laura160582,

Let me connect you to our Support Team to take a look into your account to verify this information.

This is to ensure that your Billing concern will be checked and properly traced since this is a public forum and we don’t have visibility in pulling up account information.

To contact us, here’s how:

Sign in to your QuickBooks Online company account.
Click Help icon on the top right.
Click Contact Us at the bottom.

If you have further concerns regarding your QuickBooks Online account, please let me know. Have a great day!