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NancyF55
May 23, 2025
Question

QB Enterprise report access after cancelling

  • May 23, 2025
  • 3 replies
  • 37 views

I have QB Online and no longer need QB Enterprise Desktop.  But I occasionally have to access my Desktop version for reports.  After cancelling the Desktop can I still go in and access information if needed?

3 replies

M
MichaelaSQuickBooks Team
QuickBooks Team
May 23, 2025

Yes, NancyF55. You'll have view-only access for a year after your subscription ends to view reports and export them.

 

View-only access mode allows users to view and interact with information without the ability to make changes. It is advisable to export your data before canceling your subscription.

 

Please know the restrictions while you work in View-only mode:

 

  • You won’t be able to access 3rd party apps.
  • You won’t be able to edit your data with your inactive license. 
  • Only company file admins can access view-only mode.
  • View-only access is only available for Pro Plus, Premier Plus, and Enterprise. ( Note: QuickBooks Point of Sales and QuickBooks Desktop Mac Plus don’t have view-only access.)
  • View-only mode might not work in multi-user mode. To access your data, switch to single-user mode before you cancel your subscription.
  • If you’re on Intuit Cloud Access/Hosting with Right works, view-only mode won’t work.
  • This applies only to QuickBooks Desktop licenses already installed on your computer. View-only mode won’t work in case of reinstallation.

 

Please refer to this article for detailed information about cancellation policies: QuickBooks Desktop cancelation policies.

 

Whenever you're ready to migrate your desktop file to QuickBooks Online, check this article for guidance: Move your QuickBooks Desktop file to QuickBooks Online.

 

Let us know if you have any other questions or need further assistance with your next experience using QuickBooks Online.

 

N
NancyF55Author
May 23, 2025

Thank you so much MichaelaS for the information.  This is so helpful!

 

A
ArielIQuickBooks Team
QuickBooks Team
May 23, 2025

Hello, @NancyF55.

 

I'm glad to see that my colleague was able to help you resolve your issue. Rest assured, we'll continue to provide you with quality customer service.

 

If you have further QuickBooks concerns, feel free to come back here. I'll be willing to lend a hand. Keep safe and have a great day!

K
Karen5415
New Member
June 29, 2026

How do I access the view only mode after canceling QB Enterprise? I am in single user mode but I cannot log in.

J
Jessavell_AQuickBooks Team
QuickBooks Team
June 29, 2026

After your subscription ends, you'll automatically have view-only access for one year. Could you please let me know why you're unable to log in? Are you encountering any error messages or codes?

 

If your issue is related to your login credentials or you have forgotten your password, you can reset it to regain access to your company file.

 

If your situation is different, please feel free to revisit this thread. I look forward to hearing from you.

SIAB
SIAB
Level 2
June 29, 2026

​@Karen5415 You can use the trial version to access your historical data for good.

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