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August 31, 2021
Question

Spinning circle! Have been trying to sign in (new account) without any joy. Have deleted cache, tried various browsers and get the same thing.

  • August 31, 2021
  • 1 reply
  • 1 view
Was able to sign in first few times without any problems. Not sure why this has now changed. I use a Mac book

1 reply

Level 13
August 31, 2021

Hi info-cotswoldpai, thanks for joining us here on the Community 🙂

 

This can happen if you select the wrong URL for your subscription type when logging in, if you're using QuickBooks Self-Employed, click here, if you're using QuickBooks Online (Simple Start, Essentials, or Plus) click here

 

Get back to us below if this doesn't resolve!