Trying to raise a new sales invoice and a message has appeared saying 'Apply price rules' Unable to choose either tab and unable to close screen

I'll connect you with our Live Support Team to take a closer look at your account in a secure setting and conduct a thorough investigation into the issue, annette9.

To contact them, here's how:

1. Click the (?) Help button in the top-right corner of your QuickBooks Online account.
2. Choose the Assistant tab to get help from the QB assistant, or select the Search tab to enter your question and find Help articles.

Phone support is available on weekdays from 8:00 AM to 7:00 PM. You can request a callback during weekdays from 8:00 AM to 6:00 PM, and a support expert will contact you as soon as possible. Chat support is available weekdays from 8:00 AM to 10:00 PM and weekends from 8:00 AM to 6:00 PM.

If you require help with tracking invoice payments, I have a useful resource available: Record invoice payments in QuickBooks. It’s easy to follow, so feel free to check it out anytime.

Feel free to reach out if you need further assistance with QuickBooks.