When connected to the WiFi my phone app doesn't work. Everything else on my phone works I I know the Internet isn't the issue.

uniHello, prestontreeandga. 

Thank you for getting back to us, and I appreciate you performing some troubleshooting steps to rectify the problem. Since the issues persist, I suggest contacting our Customer support team. They have the tools to pull up your account in private settings and investigate why your phone doesn't work with your WiFi. 
 

Here's how to connect with our support team: 

1. Within your QBO account, go to Help in the upper-right corner.
2. In QB Assistant, enter the topic you need help with. You can also enter questions.
3. In Search, select Contact Us to connect with a live support agent.
4. Choose a way to connect with us:
   • Start a chat with a support expert. Live chat all day, M-F.
   • Ask the community to get help from businesses like yours.
   • Call us. M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 6:00 PM.

You can continually update me on how the call goes here in the Community. I want to ensure everything is taken care of. Have a great day!