Let me share some information about the reason why your monthly subscription increased.
You may have availed of the discounted monthly subscription or subscribed to payroll. You can view subscription rates and charges within your account. Here's how:
On the other hand, we recently implemented a price increase which was due last April 2020 however it was put on hold for a few months. We understand that price is an important factor for your business. However, just like any other business, we constantly evaluate what it costs to deliver a top-tier product and to provide our customers with the best customer experience by investing in technologies and resources.