Why is my subscription not showing as paid

Hi there. Let's ensure that we address your subscription-related question. 

Beforehand, may I know if you were able to log in to your account? If so, I recommend you check the status of your subscription. It's possible that the payment didn't go through.

If this is not the case, let's make sure you're using the correct login details where you paid for your subscription. You'll want to check all of your active email addresses for the confirmation receipt. When you find the receipt in one of them, you'll want to use it to log in to your account. 

You can sign in here. 

In case you decide to upgrade your subscription, you can follow the steps provided in this article: Upgrade your QuickBooks Online subscription.

Additionally, we've got these articles to help you manage your subscription, review data entered, and manage payments from your customers inside QBO:

• Manage billing, payment, and subscription info in QuickBooks Online.
• Run reports in QuickBooks Online.
• Record invoice payments in QuickBooks Online.

If you need further assistance managing your subscription or have any additional QuickBooks-related concerns, we've got you covered and help you again. Stay safe, and have a nice day!